Key Account Manager, Cross Border eCommerce

Key Responsibilities

• Support assigned sellers as their primary point of contact
• Monitor seller performance metrics and identify improvement opportunities
• Assist sellers with campaign participation, promotions, and operational issues
• Coordinate with internal teams (Operations, Marketing, Logistics) to resolve seller inquiries
• Prepare basic performance reports and insights for internal stakeholders

• OperationsMarketingLogistics

• Bachelor's degree (or expected graduation) in any field
• Strong interest in account management, business operations, or e-commerce
• Clear communication skills and problem-solving ability
• Ability to manage multiple tasks and stakeholders simultaneously
• Data-driven mindset with basic analytical skills
• Business-level English or Japanese communication skills (written & verbal)

• EC

Visa sponsorship available for eligible candidates