Call Center Jobs

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody

Skills : Insurance Specialist

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive wo

Job Description This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel's standards. Work Experience . Secondary / High school education

Skills : Responsible , high school education , corporate social responsibility , Writing , Guest Satisfaction , English Language , vietnamese , Visitor Service Representative , Contact Center Agent , Reservations Agent , Customer Service Support , Call Center Agent , Member Service Representative , Reservations Representative , Appointment Scheduler , Front Desk Agent

Pathway to Strategic Business Leader 2022 - Inspiring and nurturing you to become strategic business leader of the future The scholarship is organized by the cooperation of EY - ACCA - NEU There's nothing quite like having a program designed exclusiv

Job Description: * Strategise and monitor daily activities of customer service operation * Investigate customer's problems and find solutions * Assist with development and implementation of service policies, and explaining these to staff and

Skills : Operations - Customer Service Escalation

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive wo

Job Description * Monitor daily activities of return/refund operations * Investigate customer's problems and find solutions to satisfy Seller/Buyer in dispute cases * Ensure team KPIs as required * Provide coaching and guidance for associ

Get to know the Role: * Guide our drivers and passengers in using our products * Manage service enquiries and disputes arising from our drivers and passengers * Provide excellent customer service to our customer base * Maintain good relat

Job Description : Get to know the Role: * Guide our drivers and passengers in using our products * Manage service enquiries and disputes arising from our drivers and passengers * Provide excellent customer service to our customer base *

Job Description : Get to know our Team: From detangling complicated use cases to delighting our customers, the Grab Support (GS) team provides customer support and solutions to in-country business units for various verticals. We aim to out-serve our

Job Description: * Strategize and monitor daily activities of customer service operation * Investigate customer's problems and find solutions * Assist with development and implementation of service policies, and explaining these to staff and

Job Description: * Professionally support RMs to handle KOL inquiries and complaints, resolve KOL issues or follow the escalation process (payment issue, crisis escalation, fraud capacity, etc). * Communicate with other departments and manageme

Get to know our Team: From detangling complicated use cases to delighting our customers, the Grab Support (GS) team provides customer support and solutions to in-country business units for various verticals. We aim to out-serve our users and turn the

What if your career could have a lasting impact on you, and on the world Here at EY, you'll have the chance to build a truly exceptional experience. We'll empower you with the latest technology, surround you with high-performing teams, and provide t

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody

Skills : Post Disbursement Monitoring and Loan Retention Specialist

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody

Skills : Post Disbursement Monitoring and Loan Retention Specialist

Job Description: 1. Workforce planning and controlling * Headcount planning * Review hiring and onboarding newbies to ensure qualified candidates * Ensure Business Process Outsourcing has the succession planning * Engage Business Process

Skills : Operations - Business Process Outsourcing Management

At EY, we want you to be yourself. We want you to bring your intelligence, energy and integrity into our business. Think how much further you'll go surrounded by people who will encourage you to express your ideas and who will value your opinions. St

Job Description: * Manage and improve Business Process Outsourcing's performance through performance monitoring, problem resolution, system issues reaction * Review hiring and onboarding newbies to ensure qualified candidates * Answer questi

Skills : Customer Service - Business Process Outsourcing Management

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive wo

Bring your career aspirations to life with AIA!At AIA we do things differently to make a healthy difference in people's lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well

Bring your career aspirations to life with AIA!At AIA we do things differently to make a healthy difference in people's lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive wo

Job Description: * Monitor and manage In-house and BPO agent performance to ensure the whole team meets KPIs. * Communicate and collaborate effectively between In-house and BPO to run the project smoothly. * Coordinate with internal team to

Job Description: * Conduct BPO agent performance reviews, cost/benefit analysis, and other operational strategy assessments by daily, weekly & monthly * Use existing tools and methodology to conduct in-depth analysis to identify issues, problem