Workforce Research and Insights Lead - SPX Express
Workforce Research and Insights Lead - SPX Express
Shopee3-5 Years
- Posted 2 months ago
- Be among the first 10 applicants
Job Description
Job Description:
- Lead and manage Workforce Management (WFM) related projects end to end.
- Conduct labor market research and generate insights to support strategic decisions for WFM teams.
- Plan and organize internal immersion trips to key regions to deepen on site labor market understanding.
- Standardize nationwide workforce processes, booking systems, and operational workflows for blue collar labor.
- Partner with functional teams to roll out improvements and ensure operational alignment.
- Provide structured updates, reporting, and recommendations to management level.
- Other tasks that assigned by management team
Requirements:
- Bachelor's degree in Business, Economics, Operations, HR, or related field.
- 3 - 5+ years of experience in mass WFM, operations, research, or equivalent.
- Proven project management capability.
- Strong analytical and problem‑solving skills.
- Structured, proactive, and able to influence stakeholders both in English and Vietnamese
- Experience with blue collar workforce models is a plus.
- Comfortable traveling for field immersions.
More Info
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Key Skills
About Company
Skills:
blue collar workforce models, labor market research, project management