Vendor Management Lead (SPX Express)
Job Description
Job Description:
- Lead overall workforce vendor management across vendor performance, capacity, and acquisition to support business requirements.
- Establish vendor performance standards and review performance trends to identify gaps, risks, and improvement priorities.
- Drive improvement plans for underperforming vendors, working with the team and relevant stakeholders to address root causes and ensure sustainable improvement.
- Assess vendor capacity and portfolio gaps, and lead vendor sourcing, evaluation, selection, and onboarding to secure sufficient capacity for business needs.
- Develop vendor portfolio strategies based on performance, capacity, operational requirements, and business growth.
- Work closely with Commercial, Operations, and other stakeholders on vendor selection, capacity planning, and vendor-related decisions.
- Lead and develop the Vendor Performance and Acquisition team, set priorities, monitor outcomes, and support key vendor issues and escalations.
- Identify opportunities to improve vendor management processes, governance, and ways of working.
Requirements:
- Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or related fields.
- 5+ years of relevant experience in vendor management, sourcing, logistics, operations, workforce management, or related fields, with experience in a team lead or managerial role preferred.
- Strong understanding of vendor performance management, capacity planning, sourcing, and vendor lifecycle management.
- Strong analytical and problem-solving skills, with the ability to translate performance and operational data into actions and decisions.
- Good stakeholder management and negotiation skills, with experience working across internal teams and external partners.
- Able to manage multiple priorities, make sound decisions, and drive issues through to resolution.
- Experience in leading and developing a team in a fast-paced operational environment.
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Key Skills
vendor performance management
problem-solving skills
vendor lifecycle management
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