Talent Acquisition Team Leader/ F&B, Retail

Responsibilities

• Lead and manage the Talent Acquisition team to deliver timely and high-quality recruitment results.
• Develop and execute recruitment plans aligned with business goals and manpower planning (focus on mass recruitment of part-time staff).
• Optimize recruitment operations (processes, tools, SLAs) to enhance speed, cost-effectiveness, and candidate experience.
• Build and maintain pipelines for mass and urgent hiring (especially for store/operations roles).
• Monitor, analyze, and report on recruitment performance and key hiring metrics.
• Coordinate with Operations and other stakeholders to ensure hiring aligns with expansion needs.
• Lead and implement Employer Branding (EB) initiatives across online and offline channels to attract top talent.
• Collaborate with other departments to plan and execute Internal Communication (IC) activities to boost employee engagement and visibility of HR initiatives.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 2 years of experience in a Talent Acquisition Leadership role.
• Proven experience in high-volume recruitment in F&B, retail, or service industries (must).
• Strong operational mindset with the ability to manage processes, KPIs.
• Proficiency in recruitment metrics and reporting (Excel, PowerPoint, ATS).
• Good knowledge or experience in executing EB/IC campaigns is a plus.
• Excellent communication, team management, and stakeholder coordination skills.

Benefits

• Salary: Negotiate + parking allowance.
• Full benefits in accordance with the Labor Law.
• Public holidays and Tet holidays off as regulated by the State.
• Dynamic and friendly working environment.
• Ongoing training and professional development opportunities.
• Employee privilege programs, including vouchers for all company services.
• Working hours: 7.5 hours/day, from 9:00 AM to 5:30 PM, Monday to Friday.
• Location: 326 Vo Van Kiet Street, Cau Ong Lanh Ward, HCM city ( Starting from December, the office will be located on Nguyen Van Thu Street, Tan Dinh Ward).