SOCN Operation Lead - Based in Ayutthaya (SPX Express)

Shopee

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Posted 9 hours ago
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3-5 Years

Vietnam

Internet/E-commerce

Job Description

Job Description:

Monitor and manage SOC operational team by using the daily performance report, history of excellence, and team development.
Works with internal and external functions to properly handle pushed-out parcels.
Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis
Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
Optimized manpower from the planning team to operate as our cycle time and hourly volume - Coaching and advising team member

Requirements:

Bachelor's Degree or Logistics management, Supply chain management or any related field.
At least 3 years of working experience in logistics, supply chain or express industry.
Be able to communicate in English.
Good communication and presentation skills.
High analytical ability - critical and logical thinking and optimization.
Strong working knowledge of Spreadsheets (Excel/Google Sheets).
Good team player Multitasking and prioritizing skills.

More Info

Industry:Internet /E-commerce

Function:Logistics/Supply Chain

Job Type:Permanent Job

Date Posted: 02/10/2025

Job ID: 127908591

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Last Updated: 02-10-2025 06:37:39 PM

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