Senior Product & Inventory Specialist (Supplements / DTC E-commerce)

About the Company

We run multiple fast-growing brands — supplements and a toy/craft product line — and manufacture in China, India, and the USA.

About the Role

We need someone who owns the product side end-to-end: talking to factories daily, making sure products are ready before we run out, and keeping inventory tight across our 3PL and Amazon. You'll take over product/inventory management currently handled by a co-founder — this is a high-trust, high-ownership seat. We want someone genuinely passionate about physical products and supplements — not a task robot. You should get excited about formulas, packaging, lead times, and making the supply chain hum.

Responsibilities

Factory & Sourcing (core)

• Communicate daily with manufacturers in China, India, and the USA (WeChat/WhatsApp/email): quotes, samples, production timelines, QC issues
• Source and vet new factories and suppliers; negotiate MOQs, pricing, and payment terms
• Manage sampling and product development for new SKUs (especially supplements)

Toy / Craft Brand (China sourcing)

• Own China sourcing for our toy/craft brand: identify and manage toy factories (Yiwu/Shenzhen/Dongguan ecosystems), mold and tooling timelines, packaging development
• Manage toy safety compliance: ASTM F963 / CPSIA testing, CPC certificates, age-grading and labeling requirements for US import
• Handle licensing submissions and approvals for licensed products (artwork, samples, royalty documentation)
• QC coordination: pre-production samples, in-line and pre-shipment inspections (third-party QC agencies)

Inventory & Supply Planning (core)

• Track sales velocity per SKU and plan reorders/preorders so we never stock out
• Plan sea/air shipments with lead-time buffers; coordinate freight forwarders and customs
• Reconcile inventory across 3PL (K&S) and Amazon FBA; flag discrepancies
• Build and maintain reorder-point models; set up automation for inventory alerts

Logistics & Compliance

• Coordinate inbound logistics: factory → 3PL / FBA
• Handle product licensing/compliance submissions and documentation
• Manage product data uploads (website, marketplaces)

Qualifications

• 3+ years in product management, sourcing, supply chain, or inventory ops for e-commerce
• Experience outsourcing/manufacturing e-commerce products in China — supplements and/or toys a strong plus
• Experienced dealing directly with Chinese/Indian/US factories; comfortable negotiating in English (Mandarin a plus)
• Strong with spreadsheets; can build simple velocity/reorder models
• Detail-obsessed, proactive, and self-managing — you chase suppliers without being asked
• Passionate about products; you care whether the label is right and the capsule count is exact
• Bonus: experience with Shopify, Amazon Seller Central, 3PL/OMS systems, supplement regulations (FDA labeling), or toy safety/licensing (ASTM/CPSIA)

Required Skills

• Strong communication skills
• Negotiation skills
• Detail-oriented
• Proficiency in spreadsheet software

Preferred Skills

• Experience with Shopify
• Experience with Amazon Seller Central
• Knowledge of supplement regulations
• Knowledge of toy safety and licensing