Senior Planning & Control Tower - Samut Prakan (SPX Express)

Shopee

Fresher

Not Disclosed

Vietnam

Posted 19 hours ago
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Job Description

Job Description:

Cross-Functional Collaboration: Partner effectively across departments including Strategic Workforce Planning (SWP), FP&A, HRBP, Operational Excellence (OpX), Business Intelligence (BI), CMM, and Sortation Center Operations (SOC Ops).
Asset Management: Monitor and control physical asset quality and operational utilization, including warehouse pallets, IT hardware, and station equipment.
Performance & Volume Tracking: Monitor volume run rates, track Pieces Per Hour (PPH) across stations, and analyze actual receive metrics and volume distribution ratios.
Budget & Financial Oversight: Review monthly SOC incentive structures, track productivity (PDTY), and drive cost-saving initiatives.
Workforce & Headcount Governance: Act as the primary gatekeeper for ground FTE and subcontractor headcount management, coordinating directly with Strategic Workforce Planning (SWP).
Manpower & Capacity Planning: Develop and execute daily, weekly, and monthly planning models incorporating arrival curves, volume forecasting, Time-to-Bags (TTB), and workforce scheduling metrics.
Workforce Management Systems: Maintain Google Sheets tracking dashboards and manage attendance/workforce data, including Face Scan validation across WFM and Work Station (WS) tools.
Special Projects & Process Improvement: Lead and support continuous improvement projects with OpX, CMM, SWP, and Performance teams, focusing on operational forecasting, operational models (D0, TTB), and AI-driven initiatives.
Campaign & Regional Governance: Manage peak/campaign planning cycles and serve as the Person-in-Charge (PIC) and gatekeeper for regional SOC operations.

Requirements:

Able to be based at Samut Prakan
Bachelor's Degree in Business Administration, Operation Management, Logistics Management or related fields.
Communication & Language: Excellent verbal and written English communication skills, with strong follow-up capabilities.
Technical & Tools: High proficiency in Power BI, Google Sheets, automated reporting, and AI-driven initiatives.
Data Analysis: Strong analytical skills with proven experience handling large-scale datasets.
Leadership & Management: Strong leadership skills with a gatekeeper mindset, capable of effectively guiding, managing, and controlling team outputs.
Adaptability & Pressure: Proven ability to thrive under pressure, meet tight deadlines, and manage dynamic, fast-changing workloads and assignments.
Work Ethic & Versatility: Highly adaptable, multi-skilled, and willing to work extended hours when required.
Industry Experience: Prior background in E-Commerce and Operations is highly advantageous.