Senior Internal Communications

Company Description FPT Education, founded in 1999, is a comprehensive education system offering programs from primary school through postgraduate study. Guided by the mission of building global competitiveness for large numbers of learners, the organization aims to contribute to the country's intellectual growth. Its iGSM vision focuses on industry relevance, global reach, smart education, and mega-scale impact supported by advanced training technologies. FPT Education emphasizes self-learning skills, encouraging learners to take ownership of their development. The culture promotes authentic learning and assessment, a drive to improve through differentiation, and values including respect, innovation, teamwork, objectivity, exemplary conduct, and wisdom.
Role Description The Senior Internal Communications role is a full-time, on-site position based in Ho Chi Minh City, Vietnam. This role is responsible for developing and implementing internal communication strategies that align employees with FPT Education's mission, vision, and culture. Daily tasks include planning and producing internal communication content such as emails, intranet articles, leader messages, town hall materials, and employee newsletters. The position manages communication campaigns to support key initiatives, change programs, and employee engagement activities, and ensures consistent messaging across departments and campuses. The role also involves collaborating with leaders and HR, analyzing communication effectiveness through feedback and metrics, and continuously improving channels and formats to enhance employee understanding and connection.
Qualifications

• Candidates should possess strong Internal Communications and Employee Engagement skills to design and deliver effective messages and initiatives for diverse employee groups.
• Candidates should possess Strategic Communications and Corporate Communications skills to plan communication roadmaps, support organizational priorities, and ensure consistent narratives.
• Candidates should possess excellent Communication skills, including clear writing, editing, storytelling, and confident presentation abilities.
• Proven experience in senior-level internal communications or related roles, preferably within education, large organizations, or complex matrix environments.
• Ability to work cross-functionally with leadership, HR, and operational teams, with strong stakeholder management and influencing skills.
• Strong organizational and project management skills, with the ability to prioritize, meet deadlines, and manage multiple communication campaigns.
• Comfort with using digital communication tools and platforms (e.g., intranet, email systems, collaboration tools, social channels) and interpreting engagement metrics.
• Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field; postgraduate qualifications are an advantage.
• High level of cultural awareness, professionalism, and integrity, with a commitment to FPT Education's values and learner-centered philosophy.