SENIOR ACCOUNT EXECUTIVE

About Beyond Creative Agency

Beyond Creative Agency (BCA) is a 360° creative and marketing agency helping brands turn business ambitions into meaningful connections and measurable growth.

With more than 12 years of experience, we bring together brand strategy, creative, UX/UI design, digital marketing, social media, and social commerce to deliver solutions tailored to each client's goals. We combine strategic thinking with hands-on execution to build brands that stand out, inspire desire, and create lasting value.

About the Role

We are looking for a Senior Account Executive who combines strong client service with commercial awareness and confident project management.

This role is ideal for an experienced Account Executive ready to take greater ownership, particularly across social media, social commerce, KOL/KOC booking, media buy and livestream campaigns, with a clear opportunity to progress toward Account Manager.

Key ResponsibilitiesClient Service & Account Growth

• Build trusted client relationships through responsive communication, sound recommendations, and consistent follow-through.
• Understand each client's business, audience, brand positioning, and campaign objectives to identify the right solutions.
• Lead day-to-day client communication, manage expectations, consolidate feedback, and resolve issues proactively.
• Get in touch with new leads provided by the client and present the company portfolio and case studies.

Project Ownership & Quality Control

• Translate client requirements into clear, actionable briefs for strategy, creative, content, media, production, and external partners.
• Develop and maintain project timelines, including internal deadlines, client approvals, production milestones, and campaign launch dates.
• Coordinate resources and stakeholders to deliver work within the approved scope, budget, and schedule.
• Review deliverables before submission to ensure alignment with the brief, brand guidelines, and agreed quality standards.
• Anticipate risks, track revisions and scope changes, and escalate issues early with practical solutions.

Integrated Campaign & Social Commerce Execution

• Coordinate integrated campaigns across digital, social media, social commerce, livestream, social outreach campaigns.
• Work with clients, creators, hosts, production teams, media teams, and vendors to ensure smooth campaign execution.
• Track campaign performance against agreed KPIs and work with specialist teams to recommend timely improvements.
• Consolidate campaign reports, translate results into clear insights, and propose actionable next steps.

Proposals, Pitching & Commercial Management

• Support the Account Manager in developing proposals, presentations, and quotations.
• Collaborate with the Art Director and relevant teams to present creative concepts and campaign solutions confidently.
• Prepare and negotiate quotations, scopes of work, and commercial terms, subject to management approval.
• Coordinate contract closure and ensure approved scope changes are documented and costed.
• Monitor project budgets and vendor costs to support healthy project profitability.

Project Closure & Payment Follow-up

• Track project completion, acceptance milestones, and payment schedules.
• Coordinate with Admin and Accounting to prepare acceptance documents, payment requests, and invoices promptly.
• Follow up with clients on outstanding documents and payments to support timely project closure.

What We're Looking ForEssential Qualifications

• At least 3 years of account servicing experience in a creative, digital, media, or marketing agency, with demonstrated ownership of client projects.
• A solid understanding of digital marketing, social media, branding, and campaign execution.
• Strong project management skills, with the ability to manage multiple projects, competing priorities, and deadlines.
• Excellent verbal and written communication in Vietnamese and English, including professional emails and client presentations.
• Confidence in preparing proposals and quotations, managing expectations, and negotiating with clients and partners.
• Ability to interpret campaign metrics, evaluate results against objectives, and communicate practical recommendations.
• Strong attention to detail and a consistent approach to quality control.
• A proactive, accountable mindset: you keep stakeholders informed, raise concerns early, and follow through on commitments.
• The ability to coordinate cross-functional teams and external partners with clarity, professionalism, and respect.
• Composure under pressure and flexibility to support occasional work outside standard hours during launches, shoots, and livestream events.
• A degree in Marketing, Communications, Business, International Relations, or a related field is preferred.

Experience That Will Help You Stand Out

• Hands-on experience managing social media, e-commerce, TikTok Shop, or livestream campaigns.
• Familiarity with TikTok Shop, Shopee
• Experience in KOL/KOC sourcing, booking, briefing, content review, and performance tracking.
• Ability to interpret performance and commerce metrics such as reach, engagement, CTR, conversion rate, orders, and GMV especially understand the fundamental of performance marketing is a plus.
• A track record of balancing client satisfaction, creative quality, campaign performance, and commercial priorities.

What You'll Gain

• Competitive salary based on experience and capability. Salary range from 16 -20 Million Net
• Project commission based on revenue, linked to contract closure and/or achievement of project KPIs under the company's commission policy.
• Performance reviews twice a year and an annual salary review.
• A clear progression path toward Account Manager within 12 months, subject to performance, readiness, and demonstrated independent project ownership.
• A collaborative agency environment with direct access to decision-makers and opportunities to contribute ideas.
• Exposure to diverse brands and integrated projects spanning strategy, creative, digital, and social commerce.
• 13th-month salary.
• Annual company trips, Happy Friday activities, and team-building events.
• 12 days of annual leave.
• Statutory social, health, and unemployment insurance in accordance with applicable regulations.

Working Details

• Working days: Monday–Friday
• Working hours: 9:00 AM–6:00 PM
• Lunch break: 12:00 PM–1:15 PM
• Location: 09 Tran Van Sac, An Khanh Ward, (Formerly Thao Dien Ward), Thu Duc City, Ho Chi Minh City

Ready to take ownership of your next chapter

• Apply with your CV and a brief overview of campaigns you have managed, highlighting your role, responsibilities, and results.