Sales Operations Specialist

Gii thiu v Ru9

Ru9 l cng ty tin phong trong m hnh Direct-to-Consumer (D2C) ti Vit Nam, chuyn cung cp cc sn phm gic ng cht lng cao nh nm, gi v ph kin gic ng. Vi s pht trin nhanh chng trong th trng bn l trc tuyn v a knh, Ru9 ang tm kim mt Sales Operations Specialist h tr CEO trong vic qun l v ti u ha hot ng lin quan n bn hng, m bo quy trnh vn hnh hiu qu v t c cc mc tiu tng trng doanh s.

Mc tiu ca v tr

• H tr CEO trong vic ti u ha cc hot ng v chin lc bn hng.
• m bo cc quy trnh vn hnh lin quan n bn hng din ra sun s, hiu qu v ng tin .
• Theo di, o lng v phn tch hiu qu ca cc hot ng bn hng, ng thi xut cc ci tin ti u hiu sut.
• L cu ni gia cc i ng kinh doanh, marketing, v chm sc khch hng m bo s phi hp hiu qu.

Trch nhim chnh

1. Qun L & Ti u Ha Hot ng Bn Hng (40%)

• Theo di v phn tch hiu sut bn hng, bao gm doanh s, t l chuyn i, v cc ch s quan trng (KPIs).
• nh gi v ti u ha quy trnh bn hng ci thin hiu qu v tng trng doanh thu.
• H tr trin khai cc chin lc bn hng mi, bao gm cc knh trc tuyn v ca hng vt l (nu c).
• X l cc vn pht sinh trong hot ng bn hng, m bo khch hng nhn c tri nghim tt nht.

2. iu Phi Gia Cc Phng Ban Lin Quan n Bn Hng (30%)

• Lm vic cht ch vi cc i marketing m bo chin dch qung b h tr ti a cho hot ng bn hng.
• Kt ni vi cc b phn chm sc khch hng m bo thng tin khch hng c x l nhanh chng v chnh xc.
• Chun b v t chc cc cuc hp nh k gia i sales v cc phng ban lin quan, ghi nhn bin bn hp v theo di tin thc hin cc quyt nh.

3. Qun L D Liu & Bo Co Bn Hng (20%)

• Thu thp, phn tch v trnh by d liu lin quan n hiu sut bn hng v hnh vi ca khch hng.
• Cung cp bo co nh k v cc ch s quan trng (KPIs) h tr CEO a ra quyt nh da trn d liu.
• H tr CEO trong vic chun b ti liu thuyt trnh hoc bo co cho i tc, nh u t lin quan n hot ng bn hng.

4. Phi Hp Vi i Tc Bn Ngoi (10%)

• Qun l v duy tr mi quan h vi cc i tc phn phi, nh cung cp, v cc bn lin quan khc h tr hot ng bn hng.
• H tr CEO trong vic nghin cu v nh gi cc c hi hp tc kinh doanh mi.
• Sp xp cc cuc hp vi i tc, chun b ti liu v theo di cc hnh ng sau hp.

Yu Cu Cng Vic

Trnh & Kinh Nghim

• Tt nghip i hc chuyn ngnh Qun tr kinh doanh, Kinh t, Marketing, hoc cc ngnh lin quan.
• 2-3 nm kinh nghim trong lnh vc Sales Operations, qun l ca hng bn l, hoc cc v tr tng t. u tin ng vin c kinh nghim trong mi trng startup hoc thng mi in t.
• Hiu bit su sc v quy trnh bn hng, chui cung ng, hoc dch v khch hng.

K Nng & Nng Lc

• K nng t chc v qun l thi gian tt, c kh nng x l nhiu nhim v cng lc.
• T duy phn tch v gii quyt vn xut sc, vi kh nng a ra cc xut ci tin da trn d liu.
• K nng giao tip tt (bng c ting Vit v ting Anh), bao gm giao tip ni b v lm vic vi i tc bn ngoi.
• Thnh tho cc cng c nh Google Workspace (Docs, Sheets, Slides), phn mm qun l d n (Lark, Trello), v cng c phn tch d liu (Excel).
• Kh nng lm vic c lp, ch ng v chu p lc tt trong mi trng nng ng.

T Cht C Nhn

• Ch ng, linh hot v chi tit.
• C t duy nh hng gii php v sn sng hc hi.
• am m vi lnh vc bn hng v vn hnh, mun ng gp lu di vo s pht trin ca Ru9.

Quyn Li

• Mc thu nhp cnh tranh: 18.000.000 - 25.000.000
• Thng theo hiu qu cng vic.
• C hi lm vic trc tip vi CEO v tham gia vo cc chin lc pht trin bn hng.
• c tip cn cc ti nguyn pht trin chuyn mn v chng trnh o to.
• Phc li khc: BHXH, BHYT, Paid Leave, Paid Lunch, Company Trip, Team Building.

Cch ng Tuyn

Nu bn am m vi lnh vc bn hng v vn hnh, hy gi CV v th ng tuyn ca bn n [Confidential Information] vi tiu [Senior Sales Operations] H Tn.