About the job
MyStorage is Vietnam's leading self-storage provider, redefining how people manage space and bringing freedom, convenience, and simplicity to everyday life. Founded in 2019 and managed by a German–US team, we're built on a passion for quality, reliability, and smart design.
Featured on Shark Tank Vietnam Season 4 and backed by international investors, we're not just another storage company. We are a brand that dares to think differently. At MyStorage, we thrive on creativity, strategy, and breaking new ground. If you're ready to lead, innovate, and make a real impact, this is your stage.
We're looking for a full-time Sales Executive to join our growing team in Ho Chi Minh City. You'll handle customer inquiries across multiple channels and ensure fast, accurate, and friendly support.
What you'll do:
- Handle inbound inquiries (calls, emails, chat via WhatsApp, Zalo, Facebook, etc.) in a time-sensitive manner following response time SLAs.
- Manage the full sales cycle from lead generation and qualification to negotiating contracts and closing deals to meet or exceed monthly revenue targets.
- Lead engaging onsite and virtual facility tours, showcasing our storage solutions and tailoring pitches to specific customer needs.
- Track and report response time metrics, ensuring service-level agreements (SLAs) are met.
- Maintain accurate records of interactions and resolutions in the CRM/helpdesk system.
- Work closely with the marketing, operations, and customer service teams to ensure a seamless customer onboarding experience.
- Gather customer feedback to enhance service delivery.
What we're looking for:
- 1-2 years of experience in customer service, sales support or a similar role, ideally with knowledge in helpdesk tools and CRM systems.
- Strong time management skills and ability to prioritize inbound requests effectively.
- Problem-solving mindset with the ability to work under time pressure.
- Customer-focused with a proactive approach.
- Ability to multitask and adapt in a fast-paced environment.
- Good communication skills in Vietnamese & English
Why Join Us
- Real ownership in your role: take initiative and make an impact every day
- Be part of Vietnam's #1 self-storage brand, growing fast and backed by international investors
- German-US managed team: high standards, clear structure, and supportive leadership
- Competitive salary of 12,000,000 VND + commission to start
- 13th-month bonus
- Full social insurance & employee benefits; we take care of our people
- Dynamic, friendly work environment: learn, grow, and build your career with us
Interview Process:
- Online Questionnaire (5 min) - will be sent via email after application
- Introductory Call (30 min)
- Onsite Skill Assessment & Presentation to 2-3 team members (60 min)
