Sales Capability, ShopeeFood

• Conducting training needs analysis.
• Creating instructional manuals, onboarding materials, and other relevant documentation.
• Addressing skill gaps with personalized in-house training.
• Monitoring staff performance using a monthly capacity evaluation kit.
• Engagement management
• Perform other duties as assigned

1. Skills & Competencies

• Solid organizational and time-management skills able to coordinate multiple activities simultaneously.
• Able to communicate and possess interpersonal skills to work effectively with cross-functional stakeholders.
• Solid visual design sense, with the ability to turn content into clean, engaging training materials and presentation decks (have foundation in PowerPoint, Canva, or similar tools).
• Willing to learn new tools and explore ways to apply AI in daily work.
• Proactive, service-minded, and able to work under guidance in a fast-paced environment.
• Basic to intermediate English proficiency (written and verbal)

2. Requirements:

• At least one years of experience
• Good project planning and stakeholder management skills
• Intermediate English (reading and writing)
• Strong sense of initiative and responsibility
• Time management and ability to prioritize as well as work under pressure in a rapidly evolving working environment
• Analytical and problem-solving skills