Sales B2B

We are hiring a Sales B2B for one of our clients. Details mentioned below :

Job overview and responsibility

- Must possess a great social and can-do attitude and be able to speak and understand English fluently.

Resource Management & Administration:

- Facilitate the onboarding of new resources for our customers, ensuring all necessary steps and documentation are completed efficiently.

- Manage the offboarding of resources from our customers, handling all administrative closures.

- Follow up diligently on various administrative customer items, ensuring timely completion and compliance.

Documentation & Compliance:

- Oversee the collection and processing of critical documents, including NDAs (Non-Disclosure Agreements), Statements of Work (SOWs), and various customer and compliance forms.

- Ensure all processes adhere to compliance requirements for both internal operations and customer engagements.

Reporting & Analytics:

- Develop and manage comprehensive Atlassian Jira Reporting, generating and distributing these reports to both customers and internal resources.

- Build and develop various reports for our customers, including compliance reporting and business reporting, providing valuable insights.

- Independently develop other necessary reports as required to support operational needs.

- Manage Slower Customer Advertisement and Promotional Activities Communication &

Coordination:

- Serve as a key communication liaison for our internal resources regarding timecards, compliance items, holidays, mandatory training, and HR-related items.

- Communicate weekly, monthly, and quarterly reporting directly to customers.

- Prepare and send invoice reports weekly to ensure timely and accurate billing.

Required skills and experiences

- Proven Experience: Demonstrated experience of at least 5+ years as a PM or in an administrative, operations, or client-facing support role, ideally within a fast-paced environment.

- Exceptional Organization: Highly organized with meticulous attention to detail and the ability to manage multiple tasks and deadlines simultaneously.

- Communication Prowess: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and professionally to diverse audiences (customers and internal teams).

- Reporting Tools: Strong proficiency in developing reports, with practical experience using Atlassian Jira for reporting specifically.

- Problem-Solving & Judgment: Possesses strong common sense, the ability to think critically and on demand, and to escalate immediately when unsure of what to do. Proactive in identifying and resolving issues.

- Technical Aptitude: Comfortable learning and utilizing various internal systems and customer portals.

Preferred skills and experiences

- Cultural Adaptability: Ability to adapt to and thrive in a global team environment.

Why Candidate should apply this position

- The company will fully cover all travel and relocation expenses related to the U.S. assignment.

- Attractive salary and benefits (13th salary, distinguished employee of the quarter and year, seniority award)

- Performance appraisal twice a year

- Healthcare and accident insurance

- Various training on best practices and soft skills

- Team Building activities in every summer, company trip, big annual year-end party every year, etc - Fitness & sports activities: football, tennis, table tennis, badminton

- Commitment to community development: charity every quarter, blood donation, public seminars, career orientation talks

- Support for personal loans such as home loans, vehicle loans, tuition fees

Report to

Client

Interview process

• 1 round with tech team, 2-3 rounds with clients (online)