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Shopee

Regional Fulfilment Operations (SPX) – Automation Program Manager

3-5 Years
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Job Description

Job Description:

  • Drive end-to-end automation programs across SPX fulfilment and sorting facilities across Southeast Asia
  • Evaluate operational bottlenecks and identify opportunities where automation can significantly improve throughput, accuracy, and cost efficiency
  • Lead the planning and execution of automation deployments, ensuring alignment across engineering, operations, and vendor partners
  • Track program performance across timeline, budget, quality, and operational readiness
  • Manage vendor relationships to ensure delivery against technical specifications, project timelines, and operational performance targets
  • Oversee key implementation milestones including factory acceptance testing and site commissioning
  • Resolve implementation challenges by balancing operational realities with technical constraints
  • Analyse operational performance data post-deployment to identify optimisation opportunities
  • Develop playbooks and scalable frameworks to accelerate automation rollouts across new markets and facilities


Requirements:

  • Bachelor's Degree in Computer Science, Information Systems, Business (Operations Management), Supply Chain Management, Mathematics, Industrial System Engineering, or other Engineering degrees is preferred
  • Minimum 3 years of experience in consulting, operations strategy, or large-scale operations / infrastructure programs
  • Experience managing complex, multi-stakeholder projects with measurable business impact
  • Strong structured problem-solving skills with the ability to translate ambiguous challenges into actionable plans
  • Demonstrated ability to influence cross-functional stakeholders and drive alignment across technical and operational teams
  • Comfortable working with data and operational metrics to inform decisions and track program success
  • Experience in logistics, supply chain, infrastructure, manufacturing, or automation projects is a plus
  • Ability to operate in a dynamic environment and manage multiple concurrent initiatives

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144126201