Job Description

TIMPL CAREERS (Headquarter) - TEAMPL VN Office

Recruitment Specialist

(Voice Account – Night Shift)

Position: Recruitment Coordinator (Voice Account – Night Shift, aligned with US Timezone)

Schedule: Monday to Friday, 10:00pm – 6:00am.

Work Setup: On-site (Teampl Vietnam – Khu đô thị Sala, District 2, HCMC)

Department: HR

Reports to: HR & Operations Manager

WHO WE ARE

Timpl is a professional staffing and workforce solutions company providing end-to-end recruitment, direct hire, temporary staffing, and RPO services across multiple industries such as automotive, logistics, finance, energy, and technology. We focus on connecting the right talent with the right opportunities, helping businesses scale efficiently while supporting candidates in building meaningful careers. At Timpl, we believe that placing the right person in the right position can positively impact not only organizations but also the communities they serve.

We are looking for a highly motivated Recruitment Specialist (Voice Account) to join our Vietnam Staffing team. The role focuses on calling US-based candidates, conducting initial screenings, scheduling interviews, and ensuring all applicant information is submitted prior to interviews. This is a night-shift position that follows the US time zone.

WHAT YOU WILL DO

1. Candidate Screening

Screen resumes from Indeed and internal databases based on job requirements.
Shortlist qualified candidates and update their status in the tracker.

2. Voice Support – Outbound Calls (US Market)

Make outbound calls to US-based applicants using fluent and clear English.
Conduct brief phone screenings.
Introduce job details and confirm interest.

3. Interview Scheduling

Coordinate interview schedules based on recruiter/manager availability.
Send confirmation messages and reminders to ensure candidate attendance.
Manage rescheduling requests when needed.

4. Reporting & Administrative Tasks

Update candidate information in spreadsheets/ATS accurately.
Submit daily/weekly activity reports (calls made, connected calls, screenings, interview confirmations).
Follow standard operating procedures (SOP) and performance metrics.

WHO WE ARE LOOKING FOR

Around 1 year of experience (Fresh graduates are welcome).
Fluent and clear English communication, especially in phone conversations with US applicants.
Willing to work night shift (Monday - Friday).
Comfortable making outbound calls.
Basic computer skills (Google Sheets, email, scheduling tools).
Strong attention to detail and ability to follow structured processes.

Preferred / Nice-to-Have

Experience in Call Center / BPO Voice account using English.
Background in recruitment support, sourcing, or customer service.
Familiarity with Indeed, CRM, ATS systems.
Experience handling US clients or US market processes.

WHAT WE OFFER

Competitive salary + night shift allowance.
Performance incentives based on company's policy.
Career growth within the Recruitment Operations team (Associate → Senior → Team Lead).
Training on US recruitment workflow, call scripts, and communication standards.
International work environment.

HOW TO APPLY - Email to [Confidential Information] - or ring me at +84989795088