Operation Executive

Responsibilities:

Asset management: Validate seasonal assortment, product list is visible in Vendor CMS system (API data flow), work with MPO to validate contract issue preventing data flow

Catalogue management: Extract, consolidation, manual data for catalogue production, at-once replenishment SKU management, support AT with product data missing from API, track readiness, trace and approved listing in partner platform

Asset production photoshoot of images: Trace and track SKUs with no images produced by GBI, track inventory available to raise an order to extract inventory for photoshoot, Inventory Returned sales order management post photoshoot

Site Health monitoring: Track and monitor all platforms&apos health for a seamless consumer experience

Reporting: Readiness and completion reporting for stakeholders

Regular communication with other teams and upper management, and the provision of suggestions for operational improvements.

Other tasks assigned by the Manager

Requirement

Strong understanding of e-commerce operations, particularly in marketplace environments.

Experienced in customer service, support roles, and product information management.

Analytical mindset with strong problem-solving skills.

Ability to communicate complex ideas clearly and effectively.

Fluent in English, particularly in writing and reading (IELTS equivalent 7.0+).

Advanced proficiency in Microsoft Office, especially Excel, with expertise in complex formulas.

Enthusiastic, responsible, eager to learn, and able to thrive under pressure.

Benefit:At SmartOSC, we offer the bests to your values:

Attractive salary package

Onsite opportunity in Europe, Australia, US

Salary review twice a year

Flexible working hour (between 7:30am 7:30pm on staffs preference)

Premium health care

Working in One of the largest Ecommerce Agencies in South East Asia Professional English environment

Free English, Japanese and professional training packages

Firms Certified Qualifications Sponsorship for career development

Annual company trip inside or outside Vietnam

Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.

Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

To Apply: Please submit your CV to [Confidential Information] with the following information:

Job Application Letter with Operation Executive in the subject line.

Updated CV in English, including your contact e-mail, phone number and salary expectations.