Key Account Executive

Territory & Customer Scope

Working territory: Bình Dương & Bà Rịa - Vũng Tàu

Channel: Modern On Trade (MONT) - Independent

Segment: Restaurants, Bars, Pubs, Clubs, Lounges, Rooftops, Hotels and MONT outlets

Key Responsibilities

Business Development

• Manage and develop assigned key accounts to achieve sales targets and business goals.
• Identify and develop new business opportunities through prospecting, customer acquisition and account development within assigned territory.
• Build and maintain strong relationships to ensure customer satisfaction and loyalty.
• Plan promotional programs and activities to drive sales growth.
• Work closely with the sales team, Trade Marketing, and other departments to ensure the effective execution of sales strategies and promotional programs.
• Identify areas for improvement and implement corrective actions to achieve sales targets.

Customer Centricity

• Provide exceptional customer service to enhance customer satisfaction and retention.
• Handle objections and complaints effectively and follow up on all customer requests.
• Advise customers on business development, including recommending suitable product's porfolio for the customer business model

Other Admin Duties

• Market and Competitor Analysis by monitoring and analyzing market trends and competitor activities to identify opportunities and threats
• Sales Reporting and Analysis: Track and analyze sales performance, providing regular reports to management.
• Participate in monthly meetings to review sales performance and plan future activities.

What We're Looking For

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 3-years of experience in Key Account Managament or relevant roles, Horeca experience is a must have.
• Effective communication skills for dealing with key customers and stakeholders.
• Ability to travel frequently as required for business operations.
• High level of integrity, responsibility, and dedication to achieving company goals.
• Ability to communication in English at intermediate level

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