International Sales Manager

ABOUT UPGRAD VIETNAM

upGrad is a leading online higher education and lifelong learning platform, built to power the careers of tomorrow with industry-relevant programs across Applied & Agentic AI, CXO Programs, AI Leadership, Emerging Technologies, advanced DBA and MBA programs, and Advanced Leadership Programs for Educators. As we scale internationally, upGrad Vietnam is focused on giving local learners access to high-quality, career-relevant education through a fast-paced, consultative B2C sales environment.

THE ROLE

As Manager – International Sales, you will lead a high-performing team of Sales/Admissions Counsellors, own the end-to-end sales funnel, and drive enrolments, revenue, and collections for the Vietnam business. This is a hands-on leadership role: you will coach daily, review numbers rigorously, step into high-value conversations yourself, and partner closely with Marketing, Program, and Operations Team.

KEY RESPONSIBILITIES

• Team leadership - Hire, coach, mentor, and manage performance for a team of Admissions Counsellors to consistently deliver against targets.
• Funnel ownership - Own the complete sales lifecycle - lead engagement, qualification, counselling, program demonstration, objection handling, closure, and enrolment.
• Targets and revenue - Deliver monthly and quarterly enrolment and revenue targets, with a relentless focus on funnel health, productivity, and conversion.
• Performance rigor - Run structured sales reviews, diagnose funnel and productivity gaps, and implement corrective interventions quickly.
• Customer experience - Ensure the team communicates the value and career relevance of upGrad's programs accurately and ethically, protecting learner trust.
• Cross-functional partnership - Work with Marketing, Product, and Operations to improve lead quality, conversion, and overall business performance.

WHAT WE'RE LOOKING FOR

• Experience - 4–8 years in sales with strong B2C or consultative selling exposure; Education/EdTech or other high-ticket consumer businesses preferred.
• Track record - Proven history of achieving or exceeding sales and revenue targets in a competitive, target-driven environment.
• People leadership - Prior experience managing and developing a sales team, with demonstrated ability to coach and drive performance.
• Commercial acumen - Data-driven mindset with disciplined pipeline management and a conversion-first orientation.
• Communication - Excellent communication, negotiation, and influencing skills, with strong listening ability and a customer-first approach.
• Language - Strong English is essential; knowledge of Vietnamese or experience with the Vietnamese consumer market is an advantage.

WHAT WE OFFER

• Impact - A chance to help build upGrad's B2C presence in Vietnam and shape an international growth story from the front.
• Ownership - Direct accountability for team performance, revenue, and business growth.
• Growth - Exposure to an international team and clear career progression as the Vietnam business scales.
• Rewards - Competitive fixed compensation with a performance-linked incentive structure.