Human Resources Manager (FMCG/F&B chain/Fashion Retail))

The HR Manager plays a role in aligning HR initiatives with business objectives for FMCG/F&B Chain/Fashion Retail business. This position supports organizational growth, oversees talent management and employee engagement while ensuring HR policies and practices enhance overall business performance.

I. Responsibilities

HR Strategy & Business Partnership

• Act as a strategic HR partner to Thai Kien leadership, aligning HR initiatives with business goals.
• Lead HR reports in the monthly business review (MBR), ensuring HR metrics are aligned with key business performance indicators
• Provide insights on workforce planning, talent pipeline, and succession planning to support business growth.
• Lead change management and HR transformation initiatives to support business growth.

Talent Acquisition & Workforce Planning

• Oversee recruitment and selection to ensure the company attracts and retains top talent.
• Ensure Mission Critical Roles (MCRs) are filled with the right talent at the right time to drive business success.
• Lead workforce planning and labor cost forecasting in alignment with the business plans

Performance Management & Talent Development:

• Implement and enhance performance management frameworks, ensuring goal alignment & continuous feedback.
• Lead quarterly Talent Reviews, identify HiPo employees and career development pathways
• Work with Corporate L&D teams to design training programs tailored to the evolving needs of the BU.

Employee Operations & Compliance

• Ensure HR policies, labor law compliance, and company procedures are adhered to within the BU
• Oversee C&B programs, ensuring market competitiveness and internal equity
• Act as the key contact for employee relations, ensuring fair and consistent HR practices.
• Handle grievances, disciplinary actions, and conflict resolution effectively.

Employee Engagement & Organizational Culture

• Foster a positive and inclusive workplace culture aligned with company values.
• Drive employee engagement programs, monitor feedback, and implement improvement actions.
• Ensure a positive employee experience and workplace satisfaction.

II. Qualifications:

Education:

• Bachelor's or Master's degree in HRM, Business Administration, or a related field.
• Training/License/ Certification: HR certifications (SHRM-CP, SHRM-SCP, PHR, SPHR, CIPD or equivalent) are preferred.

Experience:

• 5+ years of progressive HR experience, with at least 2 years in a HRBP role within the Sales/ FMCG industry.

Work-related skills:

• Experience in implementing strategic HR initiatives, and fostering a high-performance work culture.
• Hands-on experience in managing disciplinary actions, handling employee grievances, and ensuring compliance with company policies.
• Ability to partner with senior leadership, influence decision-making, and align HR strategies with business objectives.
• Strong analytical skills with the ability to leverage HR data and metrics for decision-making and continuous improvement.

Soft skills:

• Excellent communication, stakeholder management, and problem-solving skills in a fast-paced, dynamic environment.
• Ability to work independently under high pressure and tight deadlines.