General Manager Operations

We are a fast-growing, technology-driven company specializing in Artificial Intelligence (AI), with a mission to develop platform solutions that help businesses operate efficiently and grow sustainably in the digital era.

To support our rapid expansion, we are seeking a General Manager (Operations Manager) to build a solid operational foundation, scale the company's size, revenue, and team, and drive forward our vision of disruptive, technology-powered innovation.

We are looking for a highly experienced and versatile General Manager with a strong foundation in Business Analysis, deep understanding of AI technology, and proven experience working in small companies or startups. The right candidate will not only ensure operational excellence but also adapt effectively to a fast-paced, innovative, and entrepreneurial culture.

• Define and execute a 35 year growth roadmap to scale operations and revenue.
• Build, organize, and develop high-performing teams from early-stage to scale-up operations.
• Develop and implement long-term strategies to accelerate growth and reinforce Unisofts market position.
• Oversee all aspects of business operations including finance, product innovation, and organizational structure.
• Represent Unisofts in external relationships with partners, investors, and international stakeholders.
• Recruit, develop, and mentor senior leadership; establish scalable organizational models from startup to growth phase.
• Ensure product and service quality standards meet global technology trends.
• Report directly to the Board/CEO, proposing improvements and strategic adjustments when needed.

• Bachelor's or Master's degree in Business Administration, Management, or related field.
• 8+ years of proven experience in operations, business management, or similar leadership roles.
• Strong background in Business Analysis capable of gathering, analyzing, and managing business requirements.
• Solid knowledge of Artificial Intelligence (AI) concepts, applications, and business implications.
• Prior experience in small companies or startups, with proven ability to adapt to entrepreneurial and fast-changing cultures.
• Excellent leadership, stakeholder management, and communication skills.
• Data-driven mindset with strong problem-solving and decision-making capabilities.

• Experience working in AI, SaaS, or digital transformation companies.
• Familiarity with modern digital tools (ERP, HRIS, BI dashboards, Confluence, Jira, etc.).
• Track record in employer branding and building LinkedIn presence.
• Previous exposure to scaling organizations from startup to growth stage.

• Strategic planning & execution
• Business analysis & process optimization
• HR operations & labor law compliance
• People management & team leadership
• Financial planning & operational efficiency
• Problem-solving & decision-making
• Strong communication across technical & business stakeholders
• Technological proficiency (ERP, BI tools, AI product understanding)

• Competitive salary and senior-level compensation package.
• Opportunity to shape the growth of an AI-driven company.
• Leadership role with direct impact on strategy, revenue, and operations.
• Collaborative and innovation-driven work environment.
• Professional development and career advancement opportunities.
• Employee welfare programs and annual health check-ups.