Fulfilment Operational Excellence Specialist - Warehouse, Regional Operations
Job Description
Job Description:
- Analyse current warehouse fulfillment operations and processes across multiple warehouses across markets to identify inefficiencies and areas for improvement
- Develop and implement strategies to enhance warehouse productivity, including workflow optimisation, inventory management, and order fulfillment processes
- Lead continuous improvement projects to streamline operations, reduce costs, and improve overall efficiency while maintaining high standards of service
- Utilise data analytics and key performance indicators (KPIs) to monitor operational performance and identify opportunities for optimisation
- Collaborate closely with regional warehouse managers and be hands-on in implementing pragmatic improvement initiatives
- Develop best practices handbooks and Standard Operating Procedures (SOPs) to ensure consistency and efficiency in warehouse operations
- Codify best practices and ensure adherence across all warehouse locations within the Southeast markets
Requirements:
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
- At least 2 years of experience in warehouse operations management within the ecommerce industry, with a proven track record of driving operational improvements and cost savings
- Strong analytical skills with proficiency in data-driven decision-making
- Willingness to travel to Southeast Asian markets to implement initiatives with local teams
- Experience leading and executing projects focused on process optimisation, efficiency gains, and cost reduction across multiple locations
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across different teams to overcome implementation challenges
- Proactive and results-oriented with a strong ability to prioritize tasks and manage multiple projects simultaneously
- Detail-oriented with a focus on maintaining high standards of quality and accuracy
- Adaptability and flexibility to thrive in a dynamic and evolving environment
More Info
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Key Skills
workflow optimisation
order fulfillment processes
best practices
warehouse fulfillment operations
continuous improvement projects
About Company
Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

