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Shopee

Driver Community Engagement (SPX Express)

Shopee
Vietnam
2-5 Years
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  • Posted 3 months ago
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Job Description

Job Description:

  • Analyze data to produce quantitative insights, pinpoint key issues, and outline qualitative research to uncover underlying problems.
  • Conduct surveys, interviews, and focus group discussions to understand fleets end-to-end working experience and identify potential issues affecting productivity, retention, and overall work environment
  • Initiate, strategize, and execute community-focused recommendations and programmes aimed at improving driver retention, including loyalty programmes and high-performer programmes
  • Translate insights into strategic recommendations and present them to leaders through clear, structured, and visually compelling presentations
  • Coordinate with internal and external stakeholders to drive implementation of initiatives and continuous improvement plans

Requirements:

  • 2-5 years of work experience
  • Bachelor's or Master's degree majors in Business, Analytics, or Engineering preferred
  • Proficiency in Excel and PowerPoint knowledge of SQL is a plus
  • Experience in logistics, delivery, or e-commerce within a fast-paced, performance-driven environment is a plus
  • Strong project management, problem-solving, and communication skills
  • Ability to work under pressure self-driven and adaptable to a dynamic environment
  • High curiosity and openness to challenges

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Logistics
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 133875995

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Last Updated: 27-02-2026 06:13:07 AM
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