Delivery Performance Management (PMO) (SPX)
Job Description
Job Description:
- Responsible for SPX Operations OKR - Delivery Time and Delivered SLA Commitment % - handle key stakeholders in lens with SPX delivery standards and performance
- Identify key metrics to monitor Linehaul, Lastmile and overall E2E performance (responsible for performance from Sorting Center to Customer's hand)
- Drive multiple strategic improvement initiatives including develop hypothesis, align stakeholders, generate insights, and determine action plan, ensuring ground level feasibility and scalability
- Develop monitoring dashboard and management level KPI
- Identify potential improvement opportunities
- Actively monitor initiative progress for impact analysis
- Collaborate with multiple stakeholders ranges from management to ground level across local and regional offices
- Ensure effective communication and coordination across teams to drive cross-functional initiatives
Requirements:
- Bachelor's degree or higher in Engineering, Logistics Management, Supply Chain Management, or a related field.
- Minimum 3 years of experience in Logistic, Express, Analyst, PMO or Consulting is a plus
- Background in logistics or express business specialization in network planning is a plus.
- Must be able to communicate effectively in English.
- Strong analytical skills, including critical and logical thinking, as well as optimization.
- Strong analytical skills to conduct data-driven decisions and develop strong business acumen for improvement initiatives
- Proficient in project management office (PMO) methodologies.
- Ability to query and manage large datasets.
- Proficiency in SQL is a plus
More Info
Key Skills
About Company
Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.