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Shopee

Assistant Manager, PMO Operations - ShopeeFood

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  • Posted 13 hours ago
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Job Description

Job Description

We are looking for an Operation Excellence Lead to drive efficiency, productivity, and continuous improvement across key operations.

  • Drive operational performance through new projects, SOP enhancements and AI adoption
  • Oversee and optimize productivity in merchant operations, procurement, finance, and customer service.
  • Monitor operational metrics to identify improvement areas and drive data-informed decisions.
  • Manage risks and ensure compliance with relevant laws and regulations.
  • Identify areas for improvement and implement process optimizations to enhance operational outcomes.
  • Collaborate with cross-functional teams to establish, update, and implement company policies and procedures.
  • Lead the development of the Operations team, ensuring performance aligns with business goals.
  • Foster a culture of growth, innovation, and continuous improvement within the team.

Requirements

  • 7+ years in Operations, Project Management, with 3+ years in senior roles preferred.
  • Strong expertise in data analysis and problem-solving skills.
  • Prior experience in AI tool development is a plus
  • Resilient, adaptable, and solution-oriented in fast-paced settings.
  • Fluent in English.
  • This role is perfect for a strategic leader passionate about operational excellence and team development.

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About Company

Job ID: 148943487

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