AI Transformation Specialist
Job Description
Job Description:
- Identify AI opportunities in Operations workflows (productivity, quality, cost, risk).
- Design and support rollout of AI use cases, Standard Operating Procedures, and playbooks for Operations teams.
- Run demonstrations, training, and onboarding sessions to increase AI tool adoption.
- Coordinate cross-functional AI initiatives (planning, follow-ups, timelines, status).
- Collect user feedback and performance data to improve AI solutions.
- Help define and track Key Performance Indicators for AI adoption and impact.
- Support basic AI governance activities (usage guidelines, guardrails, documentation)
Requirements:
- Bachelor's degree or above, preferably in Business Analytics, Statistics, Engineering, or related fields
- Min 1 year of experience in HR, Operations, Business Operations, Project Management, Business Analysis, or related functions
- Exposure to HR domains (e.g. HRBP, Talent Acquisition, People Analytics, or HR Operations) is a plus
- Project coordination skills, with the ability to manage timelines, track deliverables, and follow up with stakeholders effectively
- Good business acumen, with the ability to understand workflows, identify pain points, and define success metrics
- Comfortable working with data (e.g. spreadsheets, dashboards), with the ability to analyse and derive actionable insights
- Basic understanding of AI products and concepts (e.g. capabilities and limitations of LLMs, common business use cases)
- Communication and stakeholder management skills, with the ability to collaborate across diverse teams
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