Agency Growth and Transformation, Consultant

Create connections that move people and business forward.

About the Role

Report to: Senior Manager, Agency Growth & Transformation
Location: Hochiminh City
Function: Agency Distribution | Department: Agency Planning and Strategic Initiatives
Role: Independent Contributor

THE OPPORTUNITY:

We are looking for an Agency Growth and Transformation, Consultant who supports the Strategy and Transformation team in executing organizational strategies, coordinating cross-functional initiatives, and assisting in the delivery of projects that enhance customer value, operational efficiency, and distribution performance.

ROLES AND RESPONSIBILITIES:

Strategic Initiatives & Framework

• Assist in implementing execution plans for strategic initiatives and transformation projects.
• Support development of governance structures and frameworks that guide priorities and business objectives.

Project Management

• Coordinate planning and tracking of cross-functional projects
• Prepare project documentation, monitor timelines, and escalate risks to ensure delivery standards

Customer Focus

• Collect and organize customer data for segmentation and targeting analysis to enhance value propositions
• Support development of tailored propositions for different customer profiles.

Distribution Experience

• Help identify operational pain points in sales processes and document improvement opportunities.
• Assist in deployment of digital tools and automated workflows that enhance productivity and customer engagement

Market Insights

• Gather and consolidate market data, competitor information, and industry trends.
• Prepare summary reports to support strategic decision-making.

REQUIREMENTS:

• Experience: 3+ years of experience with exposures in sales & distribution, customer experience, project management and strategy (experience in agency is a plus).
• Strong communication and collaboration skills
• Detail-oriented and organized
• Proactive and open to learning
• Creative mindset with willingness to contribute ideas