ABOUT JOB:l
- Location: District 7, HCMC
- Working schedule: Mon - Fri l 09:00AM - 06:00PM
- Salary: 20mil/month
- Contract duration: 8 month
JOB PURPOSE:
Our client, a leading regional technology company, is looking for an Account Receivable Accountant (OTC - Collection) to join their Finance team. The role is responsible for managing receivable collection activities to maximize cash conversion for the business. You will handle collections, resolve disputes, support process improvements, and maintain strong client relationships across multiple ASEAN markets.
JOB DESCRIPTION:
- Meet monthly collection targets and KPIs.
- Follow up with clients via phone and email regarding invoice and payment status.
- Issue invoices according to client-preferred channels.
- Identify billing issues or disputes and coordinate with internal stakeholders for resolution.
- Maintain accurate client information in the system.
- Build strong and long-term relationships with clients and internal account teams.
- Perform collection-related activities such as write-offs, debt notes, contract liquidation, and clearing unapplied cash/credit notes.
- Ensure compliance with credit policies, collection strategies, and local regulations.
- Apply payments to the correct invoices and reconcile accounts when needed.
- Handle client queries promptly within SLA via hotline/email.
- Provide regular collection status, forecasts, and reporting to Finance and business teams.
- Support assessment and recovery of doubtful/bad debts.
- Contribute ideas for process improvement initiatives.
- Perform ad hoc tasks as assigned.
Customer:
- Business team, Regional and Local Finance, Clients
Financial:
- Ensure accuracy of financial data entry and adherence to Finance policies
People:
- Communicate with multiple internal and external stakeholders
REQUIREMENTS:
- Bachelors degree in Finance, Accounting, Business Administration, or related field
- Minimum 12 years of experience in collections, customer service, or related roles
- English fluency is required (both written and spoken)
- Strong communication and negotiation skills
- Good teamwork and interpersonal skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
