Warehouse Design & Implementation Assistant Manager - Shopee

We are looking for a strong Operations Excellence professional to design, build, and deploy scalable warehouse operating systems across our network.

This role will own end-to-end process design, system implementation, and performance stabilization, with the goal of creating a replicable and scalable warehouse model.

1) Warehouse System Design

• Design end-to-end warehouse flows and Layout (Inbound, Puta way, Replenishment, Picking, Packing, Outbound, Returns)
• Define operating principles, SOPs, and exception playbooks
• Identify bottlenecks and optimize layout, process, and system logic.

2) Implementation & Deployment

• Lead warehouse setup and go-live execution (process, system, people readiness)
• Partner with WMS/Tech/BI teams to deploy system configurations and data setup
• Establish governance model: daily operations cadence, issue tracking, escalation.

3) Performance Stabilization

• Drive hypercare and stabilize operations to meet SLA and productivity targets
• Build control tower (backlog, SLA, productivity, quality, inventory signals)
• Package and roll out standardized models across multiple sites.

• 5-10 years in Warehouse Operations / Ops Excellence / Implementation / Supply Chain
• Strong understanding of warehouse flows (IB/OB/Inventory/Returns)
• Experience in project-based environments (launch, setup, transformation)
• Structured problem solving (RCA, CAPA, project management)
• Data-driven mindset (SQL/BI is a plus)
• Comfortable working on-site and in high-paced environments