Vietnam Sea Freight business development (Sea freight forwarding)

RESPONSIBILITIES:

1. Business Development & Client Acquisition

● Proactively prospect, approach, and acquire new customers to expand the company's customer base and generate new business.

● Identify business opportunities, convert prospects into customers and achieve assigned sales targets.

2. Account Management

● Build and maintain strong relationships with existing customers to drive customer retention and repeat business.

3. Market Information & Transportation Solutions

● Provide timely updates on ocean freight rates, vessel schedules, space availability, and market trends.

● Develop competitive, cost-effective shipping solutions based on customer requirements.

● Coordinate with carriers, overseas agents, and internal teams to provide suitable freight quotations and routing options.

4. Order Follow-up & Coordination

● Follow up on customer orders from quotation and booking to shipment completion.

● Coordinate with internal teams, including Procurement and Operations and external parties such as shipping lines, factories, overseas agents and third-party service providers to ensure smooth shipment execution.

● Monitor shipment progress, resolve issues promptly and keep customers updated.

QUALIFICATIONS

● Bachelor diploma or above.

● 3–5 years of ocean freight sales experience, with knowledge of ocean freight operations and proven customer acquisition experience.

● Native Vietnamese speaker; good working proficiency in English. Chinese is a plus.

● Ambitious, proactive, responsible, and results-oriented.

● Strong communication, negotiation, and customer relationship management skills.