Tour Leader (French), Vietnam

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we're proud to be a certified B Corp with 1000s of experiences in over 100 countries.

The world needs more Intrepid people:

Do you love Vietnam and sharing it with others As a French-speaking Tour Leader in Vietnam, you'll use your passion for your community to educate and inspire our travelers, immersing them in the local culture – so they'll want to return, again and again!

With Intrepid you'll be ensuring that the work you do has meaning; Intrepid focuses on giving back and investing in the local community, which is why we use local leaders, local operators and ensure we give back to the destination at every opportunity.

As a Tour Leader with us you will:

• Be the face of Intrepid and provide exceptional customer service.
• Lead and manage tours across Vietnam, following the itinerary while keeping the trip running smoothly and on budget.
• Ensure the safety and well-being of your travelers, assisting with any difficult situations that may arise.
• Share stories, deliver travel advice and organise your customers experience.
• Reconfirm suppliers, hotels, activities and doing administration along the way.
  
  

To be considered you must have:

• Previous Tour Guiding/Leading experience across Vietnam.
• Full rights to work across the region, with an official Tour Guide license and Tourism degree.
• Strong communication skills in French to confidently lead French-speaking travellers on our Intrepid Vietnam trips (English fluency is an added advantage).
• A valid certification of French language proficiency.
• Great availability during our peak seasons to lead our trips.
• Passion for travel in the Intrepid style and sharing your region with our travellers.
• Basic computer skills including email, Word and Excel.
  
  

You'll also have amazing customer service skills, with some experience in budgeting.

What you need to know:

• This is a full-time position.
• A valid First Aid certificate is required for this role. If you don't already have one, we'll arrange this for you during your training period.
• With extended hours, lots of walking and activities, and engaging with travelers, it's important that you are prepared both mentally and physically for the challenge!
• You'll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time, and some tours can span up to four weeks.
• Creating safe travel experiences is at the core to what we do, and this role may be subject to mandatory child safeguarding checks where required.
  
  

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:

• A free Intrepid Trip! Enjoy the chance to experience Intrepid as a customer once you've led enough trips to qualify.
• Diverse departures through the year! Including hiking or biking adventures, festival, family, premium and foodie trips.
• Travel to where the trip starts (and home again) is included and covered by us
• Some meals and all accommodation included - Often where the guests are staying, such as hotels, camping, homestays etc
• Access to learning and development programs, e-learning and comprehensive tour leader training before you even start
• Internal career opportunities to further your career in travel and beyond
• Amazing travel discounts for you to experience Intrepid as a passenger
• Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!
• Opportunity to support not-for-profit Intrepid Foundations projects
  
  

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.