Job Description

About Cake

Cake is Vietnam's leading digital bank, a subsidiary of VPBank. We're building the future of banking with mobile-first products across Cards, Payments, Lending, Savings, and Investments.

Role Overview

We are looking for a Tech Product Owner to join our Card team, working closely with Engineering and cross-functional teams to build and enhance Cake's digital credit card products.

This is a hands-on product role for candidates with a strong product mindset, good understanding of the Software Development Life Cycle (SDLC), and the ability to work effectively with Engineering teams to turn business needs into well-defined, deliverable product features.

What You'll Own

Feature Ownership

Issuance: Digital card issuance, instant provisioning, virtual cards
3DS: 3DS 2.0 authentication flows and fraud prevention
Installment: Transaction, amount, and cash installment
Tokenization: Apple Pay, Google Pay integration
Rewards & Loyalty: Cashback and EMOB programs
Credit Lifecycle: Credit limit management, collections, delinquency prevention

Platform Ownership

Cake App: Card management, transaction history, installment requests, card controls, notifications
Cake Portal: Card issuance approval, limit adjustment, dispute handling, customer support workflows

What You'll Do

Act as Technical Product Owner in Agile/Scrum teams and manage the product backlog.
Translate business and customer needs into user stories, acceptance criteria, product flows, and requirements.
Work closely with Engineering and QA on feature development, technical feasibility, UAT, and release.
Collaborate with Business, Risk, Compliance, and Operations to deliver products that meet customer and business needs.
Support product discovery through market analysis, competitive research, and customer insights.
Prioritize features based on customer value, business impact, and technical feasibility.
Write clear product documentation with relevant API, data flow, and system integration context.
Support end-to-end product delivery from ideation → requirements → development → UAT → launch → iteration.

What you need to be qualified

2+ years of experience in Technical Product Management, Product Owner, or similar product-facing roles.
Background as Engineer, EM, or Technical Consultant is preferred.
Banking / Fintech experience is preferred, especially in Cards, Payments, Digital Banking, Lending, or other financial products.
Comfortable working with Engineering, QA, Business, Risk, Compliance, and Operations teams.
Understanding of APIs, system integrations, data flows, and basic technical concepts.
Experience working in Agile/Scrum environments.
Strong analytical and problem-solving skills, with a willingness to learn and take ownership.
Basic understanding of Credit Card products and customer journeys.

Our Benefits

Competitive compensation with 13th-month salary and performance-based bonus.
BE Corp budget for transportation, food, and other services on the Be app.
MacBook and necessary equipment provided for technical team members.
Social insurance and 100% gross salary during probation.
Annual health check and premium medical insurance (PTI) after probation.
15 days annual leave.
Creative working environment, flexible working hours, strong team, fast-growing products, and modern technology.
Company trips, team-building activities, and regular team events.