The Supply Chain Director is responsible for leading end-to-end supply chain operations across Production Material Control (PMC), Order Processing & Delivery (OPD), and Supplier Management.
This role ensures delivery stability, cost competitiveness, inventory optimization, and operational excellence, while aligning regional demand with supply capabilities in a fast-paced manufacturing environment.
Key Responsibilities
1. Supply Chain Planning & Execution (PMC)
- Lead production planning, material planning, and inventory control to ensure on-time delivery and optimal inventory levels
- Drive demand and supply alignment with regional teams (EMEA, Americas, APAC)
- Manage capacity planning, risk mitigation, and shortage recovery
- Ensure system-based planning (ERP/MRP) accuracy and discipline
2. Order Fulfillment & Delivery (OPD)
- Oversee order management, shipment planning, and delivery execution
- Ensure high OTD (On-Time Delivery) and customer satisfaction
- Drive logistics optimization and lead time reduction
- Manage exceptions, backlog recovery, and urgent delivery coordination
3. Supplier Management & Procurement Interface
- Own supplier delivery performance, capacity commitment, and risk control
- Drive supplier accountability on OTD, quality, and responsiveness
- Lead shortage escalation, decommit management, and recovery plans
- Partner with sourcing teams on supplier strategy, localization, and cost optimization
4. Cross-functional Alignment
- Act as key interface between Supply Chain, Sourcing, Engineering, Manufacturing, and Regional Teams
- Ensure alignment on NPI (New Product Introduction), demand changes, and supply risks
- Support business decisions with data-driven analysis and scenario planning
5. Process & System Optimization
- Drive standardization and digitalization of supply chain processes (e.g., ERP, Power BI, automation tools)
- Improve planning accuracy, visibility, and responsiveness
- Lead continuous improvement initiatives across PMC and OPD functions
6. Performance Management
- Define and manage key KPIs:
- OTD (On-Time Delivery)
- Inventory (DOH / WOS)
- Schedule Attainment
- Supplier OTD
- Drive accountability and performance culture across teams
Qualifications
- Bachelor's degree in Supply Chain, Engineering, Business, or related field
- 10+ years of supply chain experience, with leadership roles in manufacturing environment
- Strong experience in PMC, production planning, and supplier management
- Proven track record in complex, multi-region supply chain operations
- Strong analytical, problem-solving, and stakeholder management skills
- Familiar with ERP systems (Oracle / SAP preferred)
Leadership Expectations
- Strong ownership mindset with execution focus
- Ability to manage ambiguity and drive results under pressure
- Build high-performing teams and cross-functional collaboration
- Clear communication with regional team
Success Metrics
- Stable and predictable delivery performance
- Improved forecast and planning accuracy
- Reduced supply risk and shortages
- Optimized inventory and working capital
- Strengthened supplier reliability and responsiveness
Working Location
Tan Phu Trung IZ - Cu Chi - HCMC. Shuttle bus from HCM, Binh Duong and Dong Nai are available