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Solutions Engineer

Solutions Engineer

Pulse
3-5 Years
Not Disclosed
  • Posted 11 hours ago
  • Be among the first 10 applicants

Job Description

About This Role

As a Solutions Engineer, you'll help our customers successfully integrate Pulse and maximize their personalization results. You'll bridge the gap between technical implementation and business outcomes, becoming a trusted advisor to our customers.

What You'll Do

  • Guide customers through Pulse integration and setup
  • Troubleshoot technical issues and provide solutions
  • Create technical documentation and integration guides
  • Collaborate with product on customer feedback and feature requests
  • Conduct technical demos for prospective customers
  • Build tools and scripts to streamline customer onboarding

What We're Looking For

  • 3+ years in solutions engineering, technical consulting, or similar
  • Strong understanding of e-commerce platforms (Shopify, Magento, etc.)
  • Experience with APIs, JavaScript, and web technologies
  • Excellent communication and presentation skills
  • Ability to translate technical concepts for non-technical audiences
  • Customer-focused mindset and problem-solving orientation

Nice to Have

  • +Experience with personalization or recommendation systems
  • +Background in analytics or data platforms
  • +Familiarity with SQL and data analysis
  • +Previous startup experience

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Key Skills

Personalization or recommendation systems

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