Social Team Leader

Vital C is a Social Creative Agency, part of ChiCom Group. We don't chase the algorithm. We build brands people genuinely connect with — creative rooted in real cultural understanding, designed to grow sustainably over time.

As the creative arm within ChiCom Group's ecosystem, alongside Trust-Based PR and technical infrastructure, Vital C is where brand strategy and social execution come together to deliver lasting results.

We are looking for a proactive, social-savvy thinker who's always scrolling, spotting trends, and finding ways to get people talking. As a Social Team Leader (Manager level), you'll turn brand ambitions into social-first strategies, connect the dots between culture and creativity, and bring ideas to life through content, KOL collaborations, community building, and seeding - making brands part of the conversations that matter.

WHAT YOU'LL MAKE HAPPEN

01. Social Strategy & Planning

• Turn brand ambitions and business goals into social strategies that connect with audiences and create impact.
• Shape channel strategies, content pillars, always-on activities, campaigns, KOL/KOC activations, community building, seeding and advocacy into cohesive social plans.
• Turn audience insights, cultural trends, and platform behaviors into relevant ideas and opportunities for brands to join the conversation.
• Find new ways to make brands more relatable, spark engagement, and build meaningful connections with their communities.

02. Social Execution & Performance

• Bring social strategies to life by guiding content, campaigns, KOL activations, community engagement and seeding from planning to execution.
• Keep a pulse on channel performance, audience engagement, and community sentiment to spot opportunities and potential risks.
• Turn campaign data and audience feedback into actionable insights to improve content, sharpen execution and make the next move better.
• Connect the dots across social activities to create a consistent brand experience and maximize campaign impact.

03. Team Leadership & Development

• Lead social team, providing clear direction and priorities while empowering team members to take ownership of their work.
• Guide the team through planning, execution, and delivery, ensuring quality and consistency across projects.
• Share knowledge, exchange perspectives, and support team members in developing their skills and confidence.
• Create a collaborative and agile environment where people feel encouraged to speak up, experiment, and learn by doing.
• Keep projects moving by balancing workloads, timelines, and resources across multiple priorities.

THE PLAYING FIELD

• Industries: E-commerce, FMCG, Lifestyle, Health & Well-being, and beyond.
• Reports to: Managing Director
• Works closely with: Account, Creative & Operations
• Growth Path: Senior Social Manager

WHO YOU ARE

• You have 4+ years of experience in social planning and execution, ideally in a creative or social agency.
• You're a social butterfly who loves exploring social platforms, keeping up with trends, and jumping into conversations that spark your curiosity.
• You're proactive and hands-on, comfortable taking initiative, figuring things out, and turning ideas into action.
• You enjoy connecting with people, exchanging ideas, and bringing different perspectives together to make things happen.
• You take ownership of your work, stay open to change, and believe there's always room to learn, experiment and do better.

WHAT'S IN IT FOR YOU

• Work in a young, energetic, and creative agency where initiative is welcomed and good ideas have room to grow.
• Explore different brands, industries, and challenges that push you to think differently and create meaningful impact.
• Be part of a collaborative team that values open conversations, shared ownership, and growing together.
• Annual performance appraisals and opportunities for career growth and promotion.
• Birthday and special occasion benefits, along with maternity benefits.
• Enjoy tea breaks and a focus on workplace hygiene and comfort.
• Social, health, and unemployment insurance in accordance with applicable laws.