Senior/Lead Business Analyst

About the Role

We are looking for a Senior Technical Business Analyst to support strategic initiatives within one of Asia's leading digital banks.

Location: Hybrid working, HCMC

Key Responsibilities

Business & Process Analysis

• Gather, analyze, and document business requirements and operational processes.
• Understand and document end-to-end transaction and reconciliation flows.
• Analyze existing processes and identify opportunities for improvement.
• Facilitate discussions between business and technology stakeholders.
• Produce business requirements, functional specifications, process maps, and supporting documentation.

Reconciliation & Data Analysis

• Analyze transaction and reconciliation data across multiple systems.
• Investigate reconciliation breaks, exceptions, and data discrepancies.
• Perform root cause analysis and work with technical teams to identify resolutions.
• Validate data consistency across source systems and interfaces.
• Support operational and regulatory reporting requirements.

System & Technical Analysis

• Develop a deep understanding of application behavior, integrations, and data flows.
• Analyze APIs, database structures, interfaces, and system interactions.
• Reverse engineer business processes from existing systems where documentation is incomplete.
• Support impact assessments and solution design discussions.

Migration & Transformation Support

• Support data migration and platform transformation initiatives.
• Analyze source and target system mappings.
• Define data validation and reconciliation requirements for migration activities.
• Support testing, validation, and business sign-off activities.

Stakeholder Management

• Collaborate with product owners, business users, engineers, architects, and vendors.
• Translate technical concepts into business-friendly language.
• Present findings, recommendations, and analysis outcomes to stakeholders.

Required Skills & Experience

Must Have

• 8+ years of experience as a Business Analyst or Technical Business Analyst.
• Strong understanding of system integration and data flows.
• Hands-on experience working with SQL and databases.
• Experience analyzing complex business processes and system interactions.
• Strong problem-solving and analytical skills.
• Experience working closely with engineering and delivery teams.
• Excellent communication and stakeholder management skills.
• Ability to operate independently in complex environments.

Preferred

• Experience in banking or financial services.
• Experience in payments, transaction processing, reconciliation, settlements, or core banking.
• Experience supporting migration or transformation programs.
• Working knowledge of Python or other scripting languages for data analysis.
• Exposure to APIs, microservices, and cloud-based systems.
• Experience performing data validation and reconciliation activities.