Senior Finance Operations Specialist

Location: The Hallmark building, 15 Trần Bạch Đằng, phường An Khánh

Working time: 09:00 to 18:00, Monday to Friday

Role Overview

We are seeking a Senior Finance Operations Specialist to support and improve the systems, workflows, projects, and operating structures that connect Finance activities across all entities within our growing international group, operating across technology, gaming, and related businesses. This is a cross-functional role at the intersection of Finance, systems, process execution, and project coordination. You will work closely with Accounting, FP&A, Procurement, Treasury, and other cross-functions teams to translate approved requirements into practical workflows, keep daily operations running, and maintain visibility over issues, dependencies, blockers, and next steps.

You are not expected to be the subject-matter expert in every Finance area, but you should combine strong execution and attention to detail with curiosity, structured thinking, and the ability to connect information from multiple stakeholders, turn unclear inputs into practical actions, and develop a broader view of Finance operations.

Key Responsibilities

Accounting and Bookkeeping Support:

• Provide backup support to entity accounting teams during workload peaks, employee absences, transitions, or new-entity setup.
• Perform routine bookkeeping and accounting activities in the accounting system, including transaction posting, journal entries, AP/AR support, account reconciliations, period-end activities, and reporting preparation when required. 
• Migration of historical accounting data from the old accounting system into the new accounting system.

Finance Workflow Implementation:

• Translate approved Finance processes, SOPs, business rules, and control requirements into practical workflows in systems such as Approveit and SoftLedger.
• Configure workflow settings and clarify incomplete or conflicting requirements with relevant functional owners.
• Support testing, user acceptance, deployment, and go-live for new workflows, entities, users, and approval structures.

Finance Systems Operations:

• Manage user accounts, roles, permissions, entity access, approval groups, and related system records.
• Perform routine system administration, workflow maintenance, configuration updates, and troubleshooting. 
• Ensure access and system changes are properly approved, tested, implemented, and documented.

Operational Monitoring and Follow-Up:

• Monitor failed, overdue, blocked, or incorrectly routed workflows and follow up with relevant owners.
• Identify recurring issues, bottlenecks, workarounds, system inconsistencies, and gaps between approved processes and live setup.
• Summarize issues, owners, dependencies, blockers, and next actions, and escalate material matters to the Finance Operations Lead.

Finance Project Management and Coordination:

• Support Finance-led and cross-functional projects by maintaining plans, timelines, action trackers, dependencies, risks, and decision logs.
• Consolidate status updates, follow up on overdue actions and missing inputs, and highlight blockers or unclear ownership.
• Facilitate project meetings and prepare concise status summaries, decisions, and next steps

Documentation and Knowledge Management:

• Maintain Finance workflow and system inventories, access registers, configuration records, change logs, issue trackers, and project records.
• Prepare and update user guides, work instructions, system procedures, and setup checklists.
• Maintain Finance organization charts, legal corporate entity charts, responsibility matrices, stakeholder maps, and approval-authority records.

Qualifications

• Bachelor's degree in Accounting required; Finance or a related field may be considered with strong hands-on accounting experience. 
• At least 5 years of relevant experience in Finance Operations, Finance Systems, Accounting Operations, Project Coordination, Business Operations, or a similar role.
• Hands-on bookkeeping experience, including transaction posting, journal entries, AP/AR, account reconciliations, and maintaining complete accounting records.
• Practical experience in month-end and year-end closing, including preparation and finalization of financial statements.
• Good understanding of accounting principles, chart of accounts, and financial reporting requirements.
• Experience working with ERP, accounting, workflow, approval, or other business systems; experience in system administration, workflow implementation, or process improvement is an advantage. 
• Understanding of core Finance processes such as procure-to-pay, payment approvals, accounting close, expense management, and access controls.
• Experience supporting multinational, multicountry, or multi-entity operations is preferred.
• Strong ownership and follow-through, with the ability to keep actions moving without constant supervision.
• Strong structured thinking and synthesis skills, with the ability to identify recurring issues, dependencies, and operational gaps across teams. 
• Strong communication, coordination, and documentation skills.
• Good written and spoken English.
• Strong working knowledge of Excel or Google Sheets.

Opportunity in the Role

• Gain broad exposure across Accounting, Finance functions, legal entities, systems, and cross-functional operations.
• Learn directly from domain specialists while developing an end-to-end understanding of how Finance processes connect.
• Participate in system implementations, new-entity setup, workflow improvements, and transformation projects, with increasing ownership as the group scales.