Senior Executive, Operations (BOSM)

Overview:

This position is primarily responsible for fulfillment tasks in banking operations support.

Responsibilities:

• Process Treasury & Remittance; Handle payment and settlement supports for bank wide (domestic and overseas money receipts and payments flow via the payment gateways of HLBVN such as GPS/CITAD/VCB Money/SWIFT)
• Act in compliance with all internal and SBV regulations at all times.
• Working closely with related departments to ensure smooth processing and preparation of EOD reconciliation & other required internal/SBV reports.
• Attend customers queries and complaints with appropriate solutions and alternatives on time.
• Periodic update and review of processes documented in the SOPs of BOSM.
• Participate in project enhancement and system set-up of BOSM.
• Propose initiatives to improve and develop the operational processes/procedures.
• Corporate with team members in performing operational assurance review of BOSM including internal/external audit as well as follow up its findings, Risk Control Self-Assessment and regulatory reporting in collaboration with Compliance.
• Other operational support and multitasking fulfillment tasks across BOSM to all customer groups (Retails/Wholesales) when assigned by Line Manager/ Head of Operations.
• Any other assignment tasks by Line Manager/ Head of Operations.

Skills & Experience We Are Looking For

• Bachelor's Degree/University degree, majoring in Business Administration, Banking, Finance, Accounting.
• Minimum 3 to 5 years relevant working experience in financial institution.
• Candidates with hands-on experience working directly with the SWIFT network (MX messages) and a solid understanding of Trade Services will be given priority
• Good communication skills, both written and oral.
• Proficient with Google Workspace and open to using AI tools to improve daily work efficiency.

For more job opportunities, please go to HLBVN Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareersecp=hlb-en-cont

We appreciate your application and will be in touch with shortlisted candidates regarding next steps.