The Business Intelligence team plays a critical role in conducting close-loop data-driven business iterations.
As data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes.
Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real intelligence in the iteration cycle.
Job Description
Data Analytics:
Develop, manage business intelligence solutions and provide data reports to improve business operations and processes
Evaluate and define business metrics, democratise data by building and socialising decision tools (dashboard, reports)
Support various business functions with the development and maintenance of various management reports.
Translate complex network data into scalable analytical solutions and actionable insights for senior management on constraints and opportunities.
Measure the impact of implemented initiatives and continuously refine metrics and recommendations to support ongoing business improvement.
Network & Operations Analytics
Apply systems thinking, advanced analytics, and supply chain modelling to provide data-driven insights and decision-support tools for delivery network problems.
Partner with Ops Planning and Operations teams to monitor end-to-end lead time performance, diagnose root causes of network bottlenecks, and recommend throughput optimization initiatives.
Build simulation and capacity-demand models to recommend improvements in network routing, capacity allocation and lead time optimization.
Design comprehensive measurement frameworks, dashboards, and control towers to provide real-time visibility into delivery network flow, speed, and key drivers.
Stakeholder Management
Collaborate with stakeholders for the purpose of collecting data and executing the company's mission
Identify the development needs of data analytics and reporting for stakeholders for the purpose of improving operations of the organization for efficiency and profitability
Consult business stakeholders (e.g. Business Development, Operation Excellence, etc.) to run analysis that lead to actionable insights to grow the business
Lead the effort to communicate the state of the business to stakeholders regularly, enabling them to understand the reasons behind the trends and provide insights to drive strategic decisions
Requirements
Bachelor's Degree in Computer Science, Statistics, Mathematics, Economics and other related courses
3-4 years of industry experience in a Business Intelligence or Data Analytics role with proven business impact
Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business - both on a macro-level and a micro-level
Experience in mySQL is compulsory
Knowing a statistical programming language (Python, R) to manipulate and draw insights from large data sets is a plus
Strong analytical thinking and ability to learn quickly with a can-do attitude
Strong business acumen in eCommerce/logistics is a plus
Excellent written and verbal communication skills in English and Vietnamese to coordinate with local and regional stakeholders
