Senior Amazon Operations Specialist

ABOUT THE COMPANY

Ten Digital is a fast-scaling US-based DTC ecommerce company operating brands: human health & longevity supplements, pet supplements, premium licensed entertainment IP wooden puzzles & craft kits. We are performance-obsessed, data-driven, and targeting aggressive growth toward $100M+ in revenue. Amazon is a core pillar of our next growth phase. We are looking for a hands-on operator who can manage, optimize, and scale our existing Amazon presence across all brands.

ABOUT THE ROLE

This is not a strategy role. We need an executor. You will be an Individual Contributor (IC) owning Amazon operations end-to-end for existing accounts. You are not building from zero; instead, you will take ownership of existing Amazon Seller Central accounts to drive incremental growth. As the Operations Manager, you will manage listings, monitor account health, and handle day-to-day operations to maximize profitability and organic ranking. Note: PPC Advertising is handled by a separate specialist.

RESPONSIBILITIES

Daily Operations & Account Health

• Monitor and manage the daily health of existing Amazon Seller Central accounts.
• Oversee inventory levels and coordinate closely with the supply chain/ops team for FBA restocks.
• Proactively resolve account health issues, listing suppressions, or policy warnings.
• Stay current on Amazon algorithm changes, compliance updates, and new Seller Central features.

Listing Optimization (CRO & SEO)

• Audit and refine existing product listings: Titles, Bullets, Descriptions, and A+ Content.
• Conduct ongoing keyword research to maintain and improve organic ranking (SEO).
• Manage backend search terms and optimize image/video conversion rates (CRO).
• Coordinate with internal video/creative teams on assets for A+ Content and Storefronts.

Ongoing Management & Reporting

• Own weekly performance reporting: GMV, Conversion Rate (CVR), Session Percentage, and Buy Box metrics.
• Identify new product opportunities and surface winning SKUs for each brand.
• Collaborate seamlessly with the dedicated PPC Specialist to ensure listings are fully retail-ready and aligned with advertising efforts.

QUALIFICATIONS

• 3+ years managing Amazon Seller Central with verifiable growth results (US market required).
• Demonstrated experience scaling existing brands and optimizing mature accounts.
• Proficiency in Shopify + Amazon integration for inventory and order synchronization.
• Deep understanding of Amazon's operational levers (FBA logistics, listing compliance, catalog management, and SEO).
• Familiarity with Amazon's restricted category approval workflows (e.g., supplements) and compliance.
• Working knowledge of Amazon Brand Registry and Brand Analytics.
• AI-native workflows: using AI tools to accelerate keyword research, copywriting, or listing optimization.