Senior Account Manager (Wellness)

JOB OVERVIEW

Senior Account Manager in HEDIMA is responsible for:

• Building and leading a team of Account Executives to develop long-term relationships with clients;
• Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs;
• Achieving assigned business targets.

DUTIES AND RESPONSIBILITIES

Project Management:

• Receive client's briefs, clarify all of their needs & consult HEDIMA's services and solutions to clients;
• Monitor project team in developing & executing projects;
• Negotiate with clients/suppliers to ensure achieving highest profit with lowest cost for HEDIMA;
• Manage risks & solve problems that occur during project's execution.

Client Management:

• Build strong client relationships to maintain current business & acquire new clients;
• Seek for new clients, who have demand for HEDIMA's products/services, developing new business opportunities to achieve targets;
• Monitor all project activities, resolve complaints to ensure maximum customer satisfaction;
• Focus on improving the client's experiences.

People Management:

• Build a strong Account team and manage/coach team members;
• Collaborate with various internal teams to ensure they fulfill all client's requirements.

Process Management:

• Work with Accountant to track contract payment progress, monitor cash flow & liabilities.
• Manage the progress and efficiency of services for clients to achieve business targets & report to BOD as requirements.
• Other related tasks as BOD's requirements.

REQUIREMENTS

• At least 4 - 5 years of experience in Account/Sales/ Marketing at Agency/ Pharmaceutical/ Media/ Advertising companies;
• At least 2 - 3 years of experience in people management;
• Experience in building and developing an Account team;
• Excellent in communicating/presenting/negotiating in English & Vietnamese;
• Expertise in marketing & digital marketing;
• Project management & interpersonal skills;
• Client service mindset.

SALARY AND BENEFITS

• Monthly salary and 13th-month salary;
• Annual bonus based on the set KPI (up to 4 months salary);
• Private health insurance;
• Annual salary and promotion review;
• Annual meeting & company-trip;
• 12 days of leave and public holidays according to state regulations;
• Working in a professional and dynamic environment.

OTHER

• Workplace: An Cu Duc Phu Building – 3/1 Thanh Thai Street, Dien Hong Ward, HCMC
• Working time: Monday to Friday | 08:30 – 17:30 (1-hour break)
• Apply: Send your CV with title [Your Name]_Senior Account Manager to email [Confidential Information].