SENIOR ACCOUNT EXECUTIVE

Company Description

BCA is a 360° creative solutions agency specializing in brand strategy, UX/UI design, digital marketing, and related services that help organizations grow. With more than 12 years of experience, the agency builds comprehensive and innovative strategies tailored to each client's goals. BCA focuses on elevating brands into essentials that inspire desire and stand out in competitive markets. The team works to create deep audience connections that drive engagement, loyalty, and long-term value for clients.

Job Description

• Client Consultation: Meet and consult with clients to thoroughly understand project requirements, business objectives, and campaign goals.
• Project Briefing & Quality Control: Accurately convey project requirements to the team, team leads, and external vendors. Ensure final deliverables strictly align with the creative brief and meet client expectations.
• Commercial Management: Handle quotations, negotiations, and contract closures. Report directly to the Manager or Director for approval.
• Account Management: Regularly communicate with clients, monitor project progress, and resolve arising issues throughout the project lifecycle to ensure deadlines and deliverables are met.
• Financial Tracking: Maintain a clear timeline of project wrap-ups, collaborate with the Admin team to ensure all financial documents and invoices are sent, and follow up with clients for timely payments.
• New Business Development: Work closely with the Account Manager to prepare proposals and participate in pitching for new projects.
• Creative Presentation: Collaborate with the Art Director and creative team to present company proposals, campaign ideas, and artworks to clients.
• Campaign Management: Coordinate and manage integrated campaigns across Digital, Social Media, E-commerce, Livestream, KOL/KOC, and other relevant channels.
• Relationship Management: Nurture and develop strong relationships with clients, partners, KOLs/KOCs, vendors, and other stakeholders.

Job Requirements

• Experience: At least 2–3 years of experience as a Senior Account Executive or Account Executive in a Creative, Digital, Media, or Marketing Agency.
• Industry Knowledge: Solid knowledge and hands-on experience in Digital Marketing, Branding, Social Media, and campaign execution.
• Preferred Qualifications: Prior experience managing Social Media, E-commerce, TikTok Shop, and/or Livestream campaigns.

Experience working with E-commerce platforms such as TikTok Shop, Shopee, Lazada, or similar platforms.

Experience coordinating Livestream/Live Commerce campaigns, including working with clients, KOLs/KOCs, hosts/streamers, production teams, and external vendors.

Experience in KOL/KOC booking and campaign management.

Ability to read and analyze Performance Marketing and E-commerce metrics, such as reach, engagement, CTR, conversion rate, GMV, orders, and other campaign KPIs.

Experience coordinating multiple stakeholders and ensuring campaign timelines, deliverables, and KPIs are achieved.

• Education: Bachelor's degree or qualification in Marketing, Mass Communications, International Relations, or a related field is preferred.
• Language Skills: Excellent communication, reading comprehension, and professional email-writing skills in both Vietnamese and English.
• Professionalism: Proactive approach, maintains good client relationships, takes initiative in reporting work progress, and provides constructive feedback to superiors.
• Soft Skills: Strong persuasion and negotiation skills; time management and organizational skills; problem-solving abilities; and a proactive mindset.
• Leadership: Proven ability to lead and coordinate internal teams, external partners, and vendors for higher efficiency.
• Resilience: Willingness to work extended hours when required and handle high-pressure situations, especially during campaign launches and livestream events.
• Mindset: Patient, a good listener, and a positive thinker with the ability to absorb, process, and resolve problems effectively and promptly.

Benefits and Perks

• Salary:Competitive, based on capability + Project Commission (% Revenue) upon contract closure or exceeding project KPIs.
• Performance reviews are conducted twice a year, and salary increases are reviewed annually.
• Flat and dynamic Agency environment, with clear fast-track promotion to Account Manager within 1 year upon demonstrating independent project ownership.
• 13th salary.
• Annual company trips, Happy Friday, and team-building activities.
• 12 days of annual leave.
• Full statutory insurance packages (Social, Health, Unemployment Insurance) under Labor Law.
• Working Hours: Monday – Friday, 9:00 AM – 6:00 PM, lunch break 12:00 PM – 1:15 PM
• Working Address: 09 Tran Van Sac, An Khanh Ward, HCMC.