School Admin Manager

ABOUT THE ROLE

The School Admin Manager is a key member of the operations team and will join us in January 2027, before the school opens. You will help build the administrative and operational foundations of a new school, then run them to the standard King's families expect. Reporting to the Managing Director – Operations, you will lead the School Administration Department and be accountable for how the campus runs day to day.

Overall, you will lead the administration team and set the policies, procedures and standards the school works to. You will manage facilities, housekeeping, events, assets and inventory, keep the school compliant with local regulations, and manage the service partners who support school life. You will keep the campus clean, safe and ready every day, and act as the escalation point for your team. We are looking for a hands-on, service-minded leader who acts quickly, works well with colleagues across the school and brings King's care and attention to detail to everything the school does.

RESPONSIBILITIES

A. Administration oversight

1. Team Leadership and Development

• Lead and manage administrative and technical staff under charge , providing guidance, training, and professional development opportunities to enhance their skills and capabilities.
• Conduct performance evaluations and provide constructive feedback to team members
• Collaborate with school leadership, departments, and staff to align administrative and operational efforts with the school's mission and goals.
• Provide support and solutions for issues related to school operation

2. Policies and SOPs

• Build and maintain the department's policies and SOPs, and review them every year.
• Set goals, service standards and KPIs for your team and our vendors.
• Be the escalation point for issues your team cannot solve, and report regularly to the Managing Director – Operations.

B. Management of Operational Support Services

1. Facilities and Housekeeping Management

• Manage facilities and technical staff to maintain and repair all school infrastructure effectively.
• Oversee housekeeping to keep the school clean and hygienic.
• Carry out regular inspections and risk assessments to meet health, safety and environmental standards.
• Set facilities plans and policies, and keep the campus clean, safe and ready every day.
• Manage warranties and defects from building handover until they are closed.
• Run planned maintenance and respond quickly to breakdowns.
• Coordinate with technical and facilities vendors.

2. Event Organization

• Work with departments and event leads to provide logistical support for school events, including open days, sports days, cultural festivals, graduations and parent meetings.
• Make sure everything is in place for smooth events, including venue setup, catering, security and technical support.

3. Asset & Inventory Management

• Set asset policies and keep a complete asset register.
• Hand over assets to users, monitor how they are used and run the yearly asset count with Finance.
• Manage the asset management process at school level.
• Keep accurate stock records of uniforms, book packs and stationery.

4. Local Compliance

• Prepare and submit DOET and other authority reports on time.
• Lead preparation for planned and unannounced inspections.
• Keep a compliance calendar of all recurring statutory deadlines, including medical, food safety and water tests.

5. Supporting Services

• Manage service partners for catering, school bus, security, cleaning and landscaping, as well as sports and specialist facilities.
• Write clear RFQs, monitor KPIs and lead yearly vendor reviews.
• Work with Holding Procurement on renewals, changes and new-vendor onboarding.

QUALIFICATIONS & SKILLS

• Bachelor's degree or higher in Business, Economics or a related field.
• At least three years experience in a similar role. Experience in education or international schools is an advantage.
• Good command of English.
• Strong leadership, management and governance skills.
• Able to act quickly, with a strong customer service mindset.

Child protection statement

King's College Wimbledon Ho Chi Minh City is fully committed to safeguarding and promoting the welfare of children, and expects all staff to share this commitment. We follow safe recruitment practices, and all appointments are subject to comprehensive checks. We are committed to providing a world-class, safe and happy environment where children and young people can thrive and learn. We welcome pupils of all races, abilities, religions, genders and cultures.