Sales Training Specialist

Company Description Life at AQUA represents a trusted brand that has become a reliable companion for millions of families across Vietnam.

Joining AQUA means contributing to a customer-centric culture that values trust, practicality, and positive impact on family life. Team members are encouraged to grow professionally while supporting AQUA's mission to serve communities throughout Vietnam.

Role Description The Sales Training Specialist is a full-time, on-site role based in Ho Chi Minh City, Vietnam. This role is responsible for planning, designing, delivering, and evaluating sales training programs to improve the sales performance and effectiveness of sales teams. The role also involves monitoring training outcomes, analyzing performance data, and recommending improvements to drive continuous development of sales skills and customer engagement.

- Organize and conduct training sessions (workshops, seminars, tours, online) for Field force team and DMX FSM.

- Collaborate with Product (PGH) trainers, Retail Operations and internal team to schedule and execute training programs.

- Align training guidelines with the PGH to ensure consistency, including sell talk, benchmark, key selling point for exclusive products, etc.

- Develop and update training materials, covering both product knowledge and selling skills.

- Enhance training courses with engaging activities, product testing, gifts while continuously improving effectiveness based on participant feedback.

- Research consumer purchasing behavior through FF team, FSM, and shop visit to optimize training impact.

- Following social trends and company activities such as creating content, contests, viral, sharing among FF team.

- Testing and making (weekly & monthly) training reports result of training

- All of other related tasks assigned by DMX Heads

Qualifications

1. Education background: Bachelor's degree in Economics/Business administration/ HRM or related majors

2. Working experience and Skills:

• At least 2-3 years of working experience in Retail Training or related position or related positions. Having experience in Home Appliance/ Consumer Electronics industry is preferred.
• Strong skills in Sales Trainings, with experience planning, designing and facilitating structured learning programs for sales teams.
• Proven ability to work cross-functionally with sales and management teams to align training with business objectives.
• Strong presentation, organization, and documentation skills, with attention to detail and follow-through.
• Proficiency in MS Office or similar tools for creating training materials and reports; familiarity with learning management systems is a plus.