Sales Team Manager

Company Description Hong Leong Bank Vietnam is part of Hong Leong Bank Malaysia, one of Malaysia's oldest and most established financial institutions, founded in 1905. As the first 100% foreign-owned bank in Southeast Asia to operate in Vietnam, the bank is focused on innovation and regional growth. Hong Leong Bank Vietnam delivers comprehensive financial products and services to individual and corporate customers, leveraging its regional network. The bank connects clients with partners across domestic markets and key Southeast Asian hubs, including Singapore, Hong Kong, Cambodia, and China. This environment offers team members exposure to cross-border banking activities and a dynamic, growth-oriented workplace.

Role Description The Sales Team Manager is a full-time, on-site role based in Ho Chi Minh City, Vietnam. This position is responsible for leading and coaching a sales team to achieve revenue, customer acquisition, and retention targets for banking products and services. Daily activities include planning and implementing sales strategies, monitoring team performance, and providing regular feedback and training to ensure consistent service quality and compliance with bank policies. The role coordinates closely with other departments to support campaigns, resolve customer issues, and optimize sales processes. The Sales Team Manager also analyzes market trends, prepares performance reports, and recommends enhancements to products, services, and sales approaches.

Qualifications

• Strong team management and leadership skills, including the ability to motivate, mentor, and develop sales staff.
• Excellent communication and interpersonal skills to interact effectively with customers, team members, and internal stakeholders.
• Proven customer service capabilities, with a focus on building long-term relationships and managing customer concerns professionally.
• Experience in sales and training, including setting sales targets, driving performance, and delivering structured coaching sessions.
• Background in banking or financial services is highly beneficial, especially in retail or SME banking.
• Ability to analyze sales data, market information, and customer feedback to inform strategy and improve results.
• Comfort working in a fast-paced, target-driven environment, with strong organizational and problem-solving skills.
• Bachelor's degree in Business, Finance, Marketing, or a related field, or equivalent relevant experience.
• Proficiency in Vietnamese; English language skills are an advantage for regional coordination.