Job Overview
SEKO Logistics Vietnam is seeking for a dynamic and results-driven professional partner to join our dynamic logistics team to support the sales function with strategic and administrative responsibilities. This role bridges commercial efforts and operational excellence, helping us deliver value-driven freight solutions to our local and global clients.
Job Responsibilities:
- Assist sales representatives with quote preparation, presentations, and customer follow-ups.
- Coordinate with operations and customer service teams to ensure smooth shipment execution.
- Maintain Salesforce with updated customer information, leads, and sales pipeline activities.
- Manage administrative tasks such as pricing requests, tender documentation, and contract management.
- Communicate proactively with customers regarding shipment details, delays, or custom requirements.
- Identify upselling and cross-selling opportunities through client interaction and data analysis.
- Build strong relationships with customers to maintain existing business and drive growth.
- Generate performance reports and provide insights for sales forecasting and strategic decisions.
- Coordinate with internal teams to ensure smooth customer onboarding.
- Support marketing activities for product promotions and special programs.
- Contribute to ad-hoc projects and tasks as assigned by the manager or functional team.
Job Requirements:
- Bachelors degree with strong knowledge of Incoterms, global shipping practices, and supply chain terminology.
- 13 years of experience in freight forwarding or logistics.
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and CRM systems such as Salesforce or CargoWise.
- Strong analytical and problem-solving skills; detail-oriented and able to meet tight deadlines.
- Excellent communication and interpersonal skills in both Vietnamese and English.
- Highly adaptable, proactive, and able to work under pressure in a fast-paced environment.
- Customer-focused with a growth mindset and experience in high-speed freight forwarding operations.
- Strong organizational and multitasking abilities with a collaborative, team-oriented attitude.
