Sales Representative (Chinese Speaker) Vietnam

Location: Vietnam Office

Reports to: Managing Director / International Sales Manager in Thailand

Position Summary: Responsible for developing and managing customers in Vietnam, including identifying new business opportunities, visiting customers on-site, understanding their requirements, presenting products, negotiating sales, and maintaining long-term customer relationships. The position will work closely with the Thailand head office to coordinate quotations, orders, product information, deliveries, and customer support.

Key Responsibilities:

1. Sales & Business Development

• Identify and develop new customers and business opportunities in Vietnam.
• Conduct regular customer visits and on-site meetings to understand customer needs and business requirements.
• Introduce and present the company's products, specifications, pricing, and services to customers.
• Prepare quotations, negotiate prices and commercial terms, and follow up on sales opportunities until orders are confirmed.
• Develop and maintain long-term relationships with existing customers.
• Monitor market conditions, competitors, customer demand, and pricing trends in Vietnam.
• Achieve assigned sales targets and business development goals.

2. Customer Management

• Visit customers regularly to maintain strong business relationships and provide on-site support.
• Understand customer requirements and coordinate with the Thailand team to provide suitable products and solutions.
• Handle customer inquiries, complaints, and requests in a timely and professional manner.
• Follow up on customer orders, delivery schedules, payment status, and other relevant matters.
• Collect customer feedback and report market information to management.

3. Sales Coordination & Order Management

• Coordinate with the Thailand head office regarding product availability, pricing, quotations, orders, and delivery schedules.
• Follow up on customer purchase orders and ensure order details are accurate.
• Coordinate with logistics, warehouse, accounting, and other relevant departments to ensure smooth order fulfillment.
• Monitor outstanding payments and coordinate with customers regarding payment schedules.
• Maintain accurate records of customers, quotations, orders, and sales activities.

4. Market Development

• Research and identify potential customers, distributors, dealers, and business partners in Vietnam.
• Develop sales channels and expand the company's customer network.
• Visit relevant industrial areas, distributors, dealers, and end users to explore new business opportunities.
• Attend exhibitions, customer meetings, and industry events when required.
• Provide regular reports on sales activities, customer visits, market developments, and sales forecasts.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, International Trade, Logistics, or a related field.
• At least 1 years of experience in sales, business development, customer management, or a related field.
• Fluent in Chinese, with HSK Level 5 or above is required.
• Good command of Vietnamese and working proficiency in English.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Good command of Excel and basic sales/CRM systems.
• Willing to travel frequently to visit customers throughout Vietnam.
• Self-motivated, proactive, responsible, and able to work independently.
• Strong follow-up skills and ability to develop long-term customer relationships.
• Experience in battery products, automotive parts, motorcycle parts, industrial products, or B2B sales is an advantage.
• Experience working with distributors, dealers, importers, or factories is an advantage.