Sales Executive Freight Forwarding

About the Role

ITL Freight Management is looking for a proactive Sales Executive to join our commercial team in Hanoi and develop new business in Northern Vietnam.

This is a full-time, on-site position focused on selling freight forwarding services, including air freight, ocean freight, and inland transport.

Key Responsibilities

• Identify and develop new customers through prospecting, regular customer visits, and follow-up.

• Understand customers logistics requirements and work with product and operations teams to propose suitable solutions.

• Prepare quotations and sales proposals, negotiate commercial terms, and convert opportunities into profitable business.

• Build and maintain strong relationships with new and existing customers.

• Achieve assigned revenue and gross profit targets.

• Maintain an accurate sales pipeline, customer records, and activity updates in CRM.

• Coordinate shipment handovers and customer requirements with internal teams to ensure consistent service.

• Monitor market developments and prepare regular sales reports.

Requirements

• At least 2–3 years of experience in logistics or freight forwarding, preferably in sales or business development.

• Good understanding of freight forwarding services and the Northern Vietnam market.

• Ability to independently identify prospects, arrange customer meetings, and develop new business.

• Strong communication, negotiation, and relationship-building skills.

• Ability to communicate effectively in Vietnamese and working proficiency in English.

• Bachelor's degree in Economics, Foreign Trade, Logistics, or a related field.

• A proactive, customer-focused approach and the ability to work closely with internal teams.

• An established customer network and experience with a multinational logistics company would be advantages.

What We Offer

• Negotiable salary and sales incentives in accordance with company policy.

• Access to ITL's logistics services and internal product and operations support.

• Opportunities for professional development and contribution to our growing Northern Vietnam business.

Location: Hanoi, Vietnam

Employment Type: Full-time