Sale Operations/Sale Admin Executive

About the Role

We are looking for a Sales Operations/Sale Admin Executive to support the daily sales and operational coordination of our retails stores.

Location: Ho Chi Minh City

Department: Retail

About Buymed

Buymed (thuocsi.vn) is the largest B2B e-commerce platform for healthcare in Vietnam, now expanding across Southeast Asia. We enable over 35,000 pharmacies, clinics, and hospitals to access genuine medical products more efficiently through technology and supply chain innovation

.We move fast, act decisively, and focus on measurable outcomes. Learn more about how we innovate healthcare at** www.buymed.com

***Note: Our recruitment team will contact you via the email listed in your CV. Please ensure it is up to date and checked regularly.

Key Responsibilities

1. Sales & Operations Support

• Support day-to-day coordination with franchised stores and ensure stores follow Circa's operating standards and procedures.
• Work with franchise partners and store teams on store readiness, product display, service quality, and daily execution requirements.
• Follow up on store-level issues related to products, stock, pricing, orders, systems, promotions, and customer feedback.
• Guide franchise stores on new updates, checklists, workflows, sales programs, and operating requirements from the Retail team.

2. Sales Tracking & Reporting

• Track franchised store performance, including sales, traffic, transactions, stock issues, promotion execution, and key operating issues.
• Prepare regular updates on store performance, sales progress, pending issues, and follow-up actions.
• Maintain accurate tracking files, reports, store information, campaign status, and action lists.
• Highlight abnormal results, delayed follow-ups, or repeated issues to the Retail team for further action.

3. Campaign, Promotion & Product Launch Coordination

• Coordinate with internal teams to support franchised store execution of promotions, campaigns, product launches, and retail activities.
• Ensure franchise partners and store teams receive clear instructions, materials, timelines, and execution requirements before each activity.
• Follow up during campaign periods to make sure stores execute correctly and on time.
• Collect feedback from franchise stores and report execution issues after each campaign or launch.

4. Cross-functional Follow-up & Documentation

• Work with Retail, Commercial, Operations, Marketing, Finance, Tech, and related teams to close pending store issues.
• Support documentation, data consolidation, meeting notes, action tracking, and internal coordination for franchise store operations.
• Maintain clear records of store issues, partner feedback, campaign execution, and follow-up status.
• Suggest simple improvements to make store coordination, reporting, and issue follow-up more efficient.

Key Requirements

Work Experience

• Bachelor's degree in Business, Retail Management, Pharmacy, Operations, or related fields.
• 2–4 years of experience in Sales Admin, Sales Operations, Retail Support, Store Operations, Franchise Operations, or related roles.
• Experience in pharmacy, healthcare, retail chain, FMCG, convenience store, beauty, F&B, or consumer services is preferred.
• Experience working with store teams, franchise partners, sales teams, or multi-store operations is a plus.

Mindset

• At Buymed, we value outcomes over intentions, and we expect our leaders to be practical, decisive, and grounded in execution. Feel free to review our approach to work and expectations at: Work at Buymed - What We Expect