Reservations Manager - Hyatt Regency Nha Trang

Organization- Hyatt Regency Nha Trang

Summary

• Responsible for overseeing the hotel's reservations operations, ensuring accuracy in room availability, rates, and booking procedures.
• Manages the reservations team to maximize occupancy and revenue through effective yield management and up-selling strategies.
• Coordinates closely with Sales, Front Office, and Revenue teams to ensure guest satisfaction and smooth booking experiences.
• Ensures reservation systems and data are accurate, up to date, and aligned with brand standards.
  
  

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management.

Minimum 2 years of work experience in a similar managerial role at an international branded hotel.

Fluency in spoken and written English required. Strong interpersonal skills, good problem solving and administrative skills, and high competency in Microsoft Office.