Organization- Hyatt Regency Nha Trang
Summary
- Responsible for overseeing the hotel's reservations operations, ensuring accuracy in room availability, rates, and booking procedures.
- Manages the reservations team to maximize occupancy and revenue through effective yield management and up-selling strategies.
- Coordinates closely with Sales, Front Office, and Revenue teams to ensure guest satisfaction and smooth booking experiences.
- Ensures reservation systems and data are accurate, up to date, and aligned with brand standards.
Qualifications
Ideally with a university degree or diploma in Hospitality or Tourism management.
Minimum 2 years of work experience in a similar managerial role at an international branded hotel.
Fluency in spoken and written English required. Strong interpersonal skills, good problem solving and administrative skills, and high competency in Microsoft Office.
